Energy Assistance in Texas

We're here to help.
And so are local assistance agencies.

Wow! It was a record hot summer in Texas this year.
We get it, you may need some help with your bills.
You’re not alone!
Here’s how we, and others, can help.

Deferred Payment Plan (DPP)

We’re committed to helping you out. We pre-approve all our customers for a Deferred Payment Plan (DPP) without any fees, interest or credit checks (up to $10 initially). This way, if your account balance ever goes negative and you need a little help paying that balance, we have you covered. Learn More >

Local Agencies

Local assistance agencies are available to help you in partnership with the Comprehensive Energy Assistance Program (CEAP), a federal program designed to aid eligible low-income customers with their electricity bills in Texas.

Here’s how you can check your eligibility

  • Find the local assistance agency in your county from the list below
  • Call 2-1-1 on your mobile phone, and ask to connect to an energy assistance agency in your community
  • Call 877.541.7905 (8am – 5pm, M-F) to connect to the CEAP service provider in your county

Texas DHCA (TDHCA)

For more information about this energy assistance program and other payment assistance programs that may be available to you in Texas, please visit the Texas Department of Housing and Community Affairs website (TDHCA). This may not be all that helpful as the Texas DHCA does not provide services directly to individuals. See the list below for agencies in your county that may be able to help you directly.

Agency NamePhoneCounties Served
Aspermont Small Business Development Center, Inc940.989.3538 Haskell, Jones, Kent, Knox, Stonewall, Throckmorton
BakerRipley (FKA Neighborhood Centers, Inc.)713.667.9400 Harris
Bexar County Department of Community Resources210.335.3707 Bexar
Big Bend Community Action Committee, Inc432.729.4908 Brewster, Culberson, Hudspeth, Jeff Davis, Presidio
Brazos Valley Community Action Agency, Inc.979.846.1100 Brazos, Burleson, Grimes, Leon, Madison, Montgomery, Robertson, Walker, Waller, Washington
Cameron and Willacy Counties Community Projects, Inc.956.544.6411 Cameron, Willacy
Central Texas Opportunities, Inc.325.625.4167Brown, Callahen, Coleman, Comanche, Eastland, McCulloch, Runnels
Christian Community Action972.221.1224Collin, Dallas, Denton, Tarrant, Wise Argyle, Carrolton, Coppell, Frisco, Lake Dallas, Lewisville, Little Elm, Northwest School Districts
City of Ft Worth Community Action Partnership817.392.5700Tarrant
City of Ft Worth Neighborhood Services Department817.392.5774Tarrant
Combined Community Action, Inc.979.540.2980 Austin, Bastrop, Colorado, Fayette, Lee
Community Action Committee of Victoria, TX361.578.2989 Aransas, Calhoun, DeWitt, Goliad, Gonzales, Jackson, Lavaca, Refugio, Victoria
Community Action Corporation of South Texas361.664.0145Bee, Brooks, Cameron, Duval, Jim Wells, Kenedy, Kleberg, San Patricio, Willacy
Community Action Inc., of Central Texas512.392.1161Blanco, Caldwell, Hays
Community Council of South Central Texas, Inc.830.303.4376 Atascosa, Bandera, Comal, Edwards, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Kinney, Live Oak, McMullen, Medina, Real, Uvalde, Val Verde, Wilson, Zavala, Demitt, La Salle, Maverick
Community Services Agency of South Texas830.876.5219Dimmit, LaSalle, Maverick
Community Services of Northeast Texas, Inc.903.756.5596Bowie, Camp, Cass, Delta, Franklin, Hopkins, Larmar, Marion, Morris, Rains, Red River, Titus
Concho Valley Community Action Agency.325.653.2411Coke, Concho, Crockett, Irion, Kimble, Menard, Reagan, Schleicher, Sterling, Sutton, Tom Green
Dallas County Department of Health and Human Services214.819.1848Dallas
Economic Action Committee of The Gulf Coast979.245.6901 Matagorda
Economic Opportunities Advancement Corporation (EOAC)254.753.0331Bosque, Ellis, Falls, Freestone, Hill, Limestone, McLennan, Navarro
El Paso Community Action Program, Project BRAVO, Inc.915.562.4100El Paso
Galveston County Community Action Council, Inc.409.765.7878 Brazoria, Fort Bend, Galveston, Wharton
Greater East Texas Community Action Program (GETCAP)936.564.2491Anderson, Angelina, Chambers, Cherokee, Gregg, Hardin, Henderson, Houston, Jefferson, Kaufman, Liberty, Nacogdoches, Orange, Polk, Rusk, San Jacinto, Smith, Trinity, Van Zandt, Wood
Harris County Community Services Department713.696.7900Harris
Hidalgo County Community Services Agency956.383.6240Hidalgo
Hill Country Community Action Association, Inc.325.372.5167Bell, Coryell, Hamilton, Lampasas, Llano, Mason, Milam, Mills, San Saba
Irving Cares972.721.9181 City of Irving
Kleberg County Human Services361.595.8572 Kenedy, Kleberg
Lubbock Community Development Department806.775.2309Lubbock
Metrocrest Social Services972.446.2100Denton County: Carrollton, Addison, Farmers Branch, Coppell and Dallas zip (75287)
Nueces County Community Action Agency361.883.7201Nueces
Panhandle Community Services806.372.2531Armstrong, Brisco, Carson, Castro, Childress, Collingsworth, Dallam, Deaf Smith, Donley, Gray, Hall, Hansford, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Wheeler
Panhandle Community Services806.372.2531Briscoe, Childress, Collingsworth, Donley, Hall, Wheeler
Pecos County Community Action Agency432.336.7528Crane, Pecos, Terrell
Rolling Plains Management Corporation940.684.1571Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackelford, Stephens, Taylor, Wichita, Wilbarger, Young
South Plains Community Action Association, Inc.806.864.6104Bailey, Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, King, Lamb, Lynn, Motley, Terry, Yoakum
South Texas Development Council956.722.3995 Jim Hogg, Starr, Zapata
Tarrant County Human Services817.531.5620Tarrant
Texas Neighborhood Services817.598.5700Erath, Hood, Johnson, Palo Pinto, Parker, Somervell, Wise
Texoma Council of Governments903.813.3541Collin, Cooke, Denton, Fannin, Grayson, Hunt, Rockwall
Travis County Health & Human Services and Veterans Services512.854.4100Travis
Tri-County Community Action, Inc936.598.6315Harrison, Jasper, Newton, Panola, Sabine, San Augustine, Shelby, Tyler, Upshur
Webb County Community Action Agency956.523.4182 Webb
West Texas Opportunities, Inc.806.872.8354Andrews, Borden, Dawson, Ector, Loving, Reeves, Ward, Winkler, Fisher, Gains, Glasscock, Howard, Martin, Midland, Mitchell, Nolan, Scurry, Upton Ward
Williamson-Burnet County Opportunities, Inc.512.763.1400Burnet, Williamson