Energy Assistance in Texas

Pogo Energy has agreements with these agencies
to provide energy assistance to Pogo customers

We're here to help
and so are local assistance agencies

Provider of Last Resort FAQs
Disaster Relief Assistance

Texas Utility Help Program

The program provides eligible households with financial payments made directly to Pogo Energy on your behalf. This program is funded by the federal Low Income Home Energy Assistance Program (LIHEAP) and federal Low Income Household Water Assistance Program (LIHWAP). Eligibility criteria and program applications are available on the Texas Utility Help Program website.

Local Energy Assistance Agencies

Local assistance agencies are available to help you in partnership with the Comprehensive Energy Assistance Program (CEAP), a federal program designed to aid eligible low-income customers with paying their electricity bills in Texas.

Here’s how you can check your eligibility

  • Find the local energy assistance agency in your county from the list below

    Call 2-1-1 on your mobile phone, and ask to connect to an energy assistance agency in your community

    Call 877.541.7905 (8am – 5pm, M-F) to connect to the CEAP service provider in your county

Free Energy Assistance Services to Help Keep Your Lights On

Do you need a little help recharging your Pogo account? Visit 211Texas.org for utility and other types of assistance. Or dial 2-1-1 (or 877.541.7905). Want to know the best part? This is a FREE service available to Texas residents 24/7. The only focus of this assistance program is connecting Texans with local resources to help keep the lights on. They do this by charging up your Pogo account. Or, see the list below for agencies in your county that may be able to help you directly as a Pogo customer.

Deferred Payment Plan (DPP)

We’re committed to helping you out. We pre-approve all our customers for a Deferred Payment Plan (DPP) without any fees. DPP as energy assistance is interest or credit checks (up to $10 initially). This way, if your account balance ever goes negative and you need a little help paying that balance, we have you covered. Learn More >

Energy Assistance Agencies listed with an asterisk (*) are those who are committed to helping Pogo customers with aid in their time of need.

Agency NamePhoneCounties Served
*Arlington Charities817.275.1511Tarrant
*Aspermont Small Business Development Center, Inc940.989.3538 Haskell, Jones, Kent, Knox, Stonewall, Throckmorton
*BakerRipley (FKA Neighborhood Centers, Inc.)713.667.9400 Harris
Bexar County Department of Community Resources210.335.3707 Bexar
*Big Bend Community Action Committee, Inc432.729.4908 Brewster, Culberson, Hudspeth, Jeff Davis, Presidio
*Brazos Valley Community Action Agency, Inc.979.846.1100 Brazos, Burleson, Grimes, Leon, Madison, Montgomery, Robertson, Walker, Waller, Washington
*Catholic Charities Dallas214.520.6590Collin, Dallas
*Central Texas Opportunities, Inc.325.625.4167Brown, Callahen, Coleman, Comanche, Eastland, McCulloch, Runnels
*Christian Community Action972.221.1224Collin, Dallas, Denton, Tarrant, Wise Argyle, Carrolton, Coppell, Frisco, Lake Dallas, Lewisville, Little Elm, Northwest School Districts
*City of Ft Worth817.392.7540Tarrant
*City of Ft Worth Community Action Partnership817.392.5700Tarrant
*City of Ft Worth Neighborhood Services Department817.392.5774Tarrant
*Combined Community Action, Inc.979.540.2980 Austin, Bastrop, Colorado, Fayette, Lee
*Community Assistance Center of Montgomery County938.539.1096Montgomery
*Community Action Committee of Victoria, TX361.578.2989 Aransas, Calhoun, DeWitt, Goliad, Gonzales, Jackson, Lavaca, Refugio, Victoria
*Community Action Corporation of South Texas361.664.0145Bee, Brooks, Cameron, Duval, Jim Wells, Kenedy, Kleberg, San Patricio, Willacy
*Community Action Inc. of Central Texas512.392.1161Blanco, Caldwell, Hays
*Community Council of South Central Texas, Inc.830.303.4376 Atascosa, Bandera, Comal, Edwards, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Kinney, Live Oak, McMullen, Medina, Real, Uvalde, Val Verde, Wilson, Zavala, Demitt, La Salle, Maverick
*Community (Crisis) Assistance Agency936.539.9211Montgomery
*Community Enrichment Center817.281.1164
Community Services Agency of South Texas830.876.5219Dimmit, LaSalle, Maverick
*Community Services of Northeast Texas, Inc.903.756.5596Bowie, Camp, Cass, Delta, Franklin, Hopkins, Larmar, Marion, Morris, Rains, Red River, Titus
*Concho Valley Community Action Agency325.653.2411Coke, Concho, Crockett, Irion, Kimble, Menard, Reagan, Schleicher, Sterling, Sutton, Tom Green
*Cornerstone Community Action Agency325.625.4167Brown, Callahen, Coleman, Comanche, Eastland, McCulloch, Runnels
*Dallas County Department of Health and Human Services214.819.1848Dallas
*Easter Seals of Greater Houston713.838.9050
*Economic Action Committee of The Gulf Coast979.245.6901 Matagorda
*Economic Opportunities Advancement Corporation (EOAC)254.753.0331Bosque, Ellis, Falls, Freestone, Hill, Limestone, McLennan, Navarro
*El Paso Community Action Program, Project BRAVO, Inc.915.562.4100El Paso
*Galveston County Community Action Council, Inc.409.765.7878 Brazoria, Fort Bend, Galveston, Wharton
*Grace Place254.965.4022
*Greater East Texas Community Action Program (GETCAP)936.564.2491Anderson, Angelina, Chambers, Cherokee, Gregg, Hardin, Henderson, Houston, Jefferson, Kaufman, Liberty, Nacogdoches, Orange, Polk, Rusk, San Jacinto, Smith, Trinity, Van Zandt, Wood
*Hidalgo County Community Services Agency956.383.6240Hidalgo
*Hill Country Community Action Association, Inc.325.372.5167Bell, Coryell, Hamilton, Lampasas, Llano, Mason, Milam, Mills, San Saba
*Housing Authority of the City of Commerce, TX903.886.2946
*Interfaith Family Services214.827.7220Dallas, Collin, Tarrant
*Kleberg County Human Services361.595.8572 Kenedy, Kleberg
*Lubbock Community Development Department806.775.2309Lubbock
*Lutheran Social Services-Neighborhood House806.589.1907
*Metavante Corporation877.346.5272
*National Development Council833.696.0804Collin County, City of Allen - Collin County Emergency Rental Assistance Program
*Nueces County Community Action Agency361.883.7201Nueces
*Panhandle Community Services806.372.2531Armstrong, Brisco, Carson, Castro, Childress, Collingsworth, Dallam, Deaf Smith, Donley, Gray, Hall, Hansford, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Wheeler
*PATH903.597.7284Smith
*Pecos County Community Action Agency432.336.7528Crane, Pecos, Terrell
*Rolling Plains Management Corporation940.684.1571Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackelford, Stephens, Taylor, Wichita, Wilbarger, Young
*Society of St. Vincent de Paul281.259.7300
*South Plains Community Action Association, Inc.806.864.6104Bailey, Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, King, Lamb, Lynn, Motley, Terry, Yoakum
South Texas Development Council956.722.3995 Jim Hogg, Starr, Zapata
*Tarrant County Human Services817.531.5620Tarrant
*Texas Neighborhood Services817.598.5700Erath, Hood, Johnson, Palo Pinto, Parker, Somervell, Wise
*Texas Rent Relief833.989.7368ALL Counties in Texas
*Texoma Council of Governments903.813.3541Collin, Cooke, Denton, Fannin, Grayson, Hunt, Rockwall
*Travis County Health & Human Services and Veterans Services512.854.4100Travis
Tri-County Community Action, Inc936.598.6315Harrison, Jasper, Newton, Panola, Sabine, San Augustine, Shelby, Tyler, Upshur
*Webb County Community Action Agency956.523.4182 Webb
*West Texas Opportunities, Inc.806.872.8354Andrews, Borden, Dawson, Ector, Loving, Reeves, Ward, Winkler, Fisher, Gains, Glasscock, Howard, Martin, Midland, Mitchell, Nolan, Scurry, Upton Ward
Abilene Hope Haven325.677.4673
Anson Church of Christ325.823.3421
Area Agency on Aging of the Middle Rio Grande830.876.3533
Asbury United Methodist Church-Denton940.387.6487
Baker Ripley (United Way Agency)713.956.1888
Cameron and Willacy Counties Community Projects, Inc.956.544.6411 Cameron, Willacy
Can Help903.885.9797
Central Church of Christ361.489.6552
Choctaw Nation of Oklahoma580.924.8280
Church of St Bernadette281.486.7664
Church of the Heavenly Rest325.677.2091
Coastal Bend Council of Government, AAA361.883.3935
Community Learning Center, Inc817.569.9008
County of Hidalgo Community Service Agency956.383.6250
DFPS832.260.4790
FBC Lorena254.857.4540
First Baptist Church of Gunn Barrel City903.880.8551
FIrst Baptst Church of Camp Wood TX830.597.5150
First United Methodist Church The Colony972.625.1281
First Woodway First Baptist Church254.772.9696
Grace Outreach Center972.985.1112
Gulf Coast Community Services Asso713.393.4700
HAAM281.446.3663
Harris County Community Services Department713.696.7900Harris
Helping Hands254.939.7355
Henderson County Help Center903.675.4357
Hillcrest Baptist Church432.267.1630
Hitchcock Family Welfare409.986.5632
Hopkins County Community Chest903.885.3452
Houston Area Womens Center713.528.6798
Houston County SHARE936.544.5600
Immacualte Conception Church979.885.3868
Ingleside United Methodist Church361.776.2820
Irving Cares972.721.9181 City of Irving
Katy Christian Ministries281.391.9623
Lake Pointe Church469.698.2270
Memorial Assistance Ministries713.468.4516
Memorial Drive United Methodist Church713.468.8356
Mission Arlington/Mission Metroplex817.277.6620
Metrocrest Social Services972.446.2100Denton County: Carrollton, Addison, Farmers Branch, Coppell and Dallas zip (75287)
Montrose Center713.800.8017
Neighborhood Centers713.558.6371
Network - We Impact Lives972.234.8880
New Friends New Life214.605.1787
New Hope Missionary Baptist Church979.245.1185
Oak Lawn United Methodist Church214.521.5197
Panhandle Community Services806.372.2531Briscoe, Childress, Collingsworth, Donley, Hall, Wheeler
Permian Basin Mission Center432.337.0554
Pleasant Ridge Church of Christ817.478.8245
Prince of Peace Catholic Community281.469.2686
ResourceCare325.762.2447
Sacred Heart Catholic Church956.383.3253
Saint Michael The Archangel Catholic Church979.297.3041
Salvation Army972.542.6694
Search Homeless713.276.3016
SHARE Wharton County Interfaith Coalition Inc.979.282.2021
Southeast Area Ministries877.997.2946
St Bernadette Catholic Church281.286.3646
St Vincent de Paul Society713.485.4896
St. Bernadette Catholic Church214.486.0664
Texas Department of Family and Customer Services817.739.5238
The Hopkins County Community Chest of Sulphur Springs903.885.3452
Salvation Army254.629.1022
Tomball Bible Church281.351.1876
Tomball United Methodist Church281.351.1249
United Way of Angelina County936.632.3203
VA Texas Valley Coastal Bend956.618.7100
W.A.R.M. Salvation Army Wise County940.626.4676
Waller Assistance & Restoration Ministries936.372.3025
Westbury Church of Christ713.729.7880
White Rock Center of Hope214.324.8996
World Harvest Ministries469.643.0854
Wylie Community Christian Care Center972.442.4341
Love Network of Baytown281.422.5683Harris, Chambers

Open Chat