Energy Assistance in Texas
We're here to help.
And so are local assistance agencies.
Wow! It was a record hot summer in Texas this year.
We get it, you may need some help with your bills.
You’re not alone!
Here’s how we, and others, can help.
Deferred Payment Plan (DPP)
We’re committed to helping you out. We pre-approve all our customers for a Deferred Payment Plan (DPP) without any fees, interest or credit checks (up to $10 initially). This way, if your account balance ever goes negative and you need a little help paying that balance, we have you covered. Learn More >
Local Agencies
Local assistance agencies are available to help you in partnership with the Comprehensive Energy Assistance Program (CEAP), a federal program designed to aid eligible low-income customers with their electricity bills in Texas.
Here’s how you can check your eligibility
- Find the local assistance agency in your county from the list below
- Call 2-1-1 on your mobile phone, and ask to connect to an energy assistance agency in your community
- Call 877.541.7905 (8am – 5pm, M-F) to connect to the CEAP service provider in your county
Texas DHCA (TDHCA)
For more information about this energy assistance program and other payment assistance programs that may be available to you in Texas, please visit the Texas Department of Housing and Community Affairs website (TDHCA). This may not be all that helpful as the Texas DHCA does not provide services directly to individuals. See the list below for agencies in your county that may be able to help you directly.
| Agency Name | Phone | Counties Served |
|---|---|---|
| Aspermont Small Business Development Center, Inc | 940.989.3538 | Haskell, Jones, Kent, Knox, Stonewall, Throckmorton |
| BakerRipley (FKA Neighborhood Centers, Inc.) | 713.667.9400 | Harris |
| Bexar County Department of Community Resources | 210.335.3707 | Bexar |
| Big Bend Community Action Committee, Inc | 432.729.4908 | Brewster, Culberson, Hudspeth, Jeff Davis, Presidio |
| Brazos Valley Community Action Agency, Inc. | 979.846.1100 | Brazos, Burleson, Grimes, Leon, Madison, Montgomery, Robertson, Walker, Waller, Washington |
| Cameron and Willacy Counties Community Projects, Inc. | 956.544.6411 | Cameron, Willacy |
| Central Texas Opportunities, Inc. | 325.625.4167 | Brown, Callahen, Coleman, Comanche, Eastland, McCulloch, Runnels |
| Christian Community Action | 972.221.1224 | Collin, Dallas, Denton, Tarrant, Wise Argyle, Carrolton, Coppell, Frisco, Lake Dallas, Lewisville, Little Elm, Northwest School Districts |
| City of Ft Worth Community Action Partnership | 817.392.5700 | Tarrant |
| City of Ft Worth Neighborhood Services Department | 817.392.5774 | Tarrant |
| Combined Community Action, Inc. | 979.540.2980 | Austin, Bastrop, Colorado, Fayette, Lee |
| Community Action Committee of Victoria, TX | 361.578.2989 | Aransas, Calhoun, DeWitt, Goliad, Gonzales, Jackson, Lavaca, Refugio, Victoria |
| Community Action Corporation of South Texas | 361.664.0145 | Bee, Brooks, Cameron, Duval, Jim Wells, Kenedy, Kleberg, San Patricio, Willacy |
| Community Action Inc., of Central Texas | 512.392.1161 | Blanco, Caldwell, Hays |
| Community Council of South Central Texas, Inc. | 830.303.4376 | Atascosa, Bandera, Comal, Edwards, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Kinney, Live Oak, McMullen, Medina, Real, Uvalde, Val Verde, Wilson, Zavala, Demitt, La Salle, Maverick |
| Community Services Agency of South Texas | 830.876.5219 | Dimmit, LaSalle, Maverick |
| Community Services of Northeast Texas, Inc. | 903.756.5596 | Bowie, Camp, Cass, Delta, Franklin, Hopkins, Larmar, Marion, Morris, Rains, Red River, Titus |
| Concho Valley Community Action Agency. | 325.653.2411 | Coke, Concho, Crockett, Irion, Kimble, Menard, Reagan, Schleicher, Sterling, Sutton, Tom Green |
| Dallas County Department of Health and Human Services | 214.819.1848 | Dallas |
| Economic Action Committee of The Gulf Coast | 979.245.6901 | Matagorda |
| Economic Opportunities Advancement Corporation (EOAC) | 254.753.0331 | Bosque, Ellis, Falls, Freestone, Hill, Limestone, McLennan, Navarro |
| El Paso Community Action Program, Project BRAVO, Inc. | 915.562.4100 | El Paso |
| Galveston County Community Action Council, Inc. | 409.765.7878 | Brazoria, Fort Bend, Galveston, Wharton |
| Greater East Texas Community Action Program (GETCAP) | 936.564.2491 | Anderson, Angelina, Chambers, Cherokee, Gregg, Hardin, Henderson, Houston, Jefferson, Kaufman, Liberty, Nacogdoches, Orange, Polk, Rusk, San Jacinto, Smith, Trinity, Van Zandt, Wood |
| Harris County Community Services Department | 713.696.7900 | Harris |
| Hidalgo County Community Services Agency | 956.383.6240 | Hidalgo |
| Hill Country Community Action Association, Inc. | 325.372.5167 | Bell, Coryell, Hamilton, Lampasas, Llano, Mason, Milam, Mills, San Saba |
| Irving Cares | 972.721.9181 | City of Irving |
| Kleberg County Human Services | 361.595.8572 | Kenedy, Kleberg |
| Lubbock Community Development Department | 806.775.2309 | Lubbock |
| Metrocrest Social Services | 972.446.2100 | Denton County: Carrollton, Addison, Farmers Branch, Coppell and Dallas zip (75287) |
| Nueces County Community Action Agency | 361.883.7201 | Nueces |
| Panhandle Community Services | 806.372.2531 | Armstrong, Brisco, Carson, Castro, Childress, Collingsworth, Dallam, Deaf Smith, Donley, Gray, Hall, Hansford, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, Wheeler |
| Panhandle Community Services | 806.372.2531 | Briscoe, Childress, Collingsworth, Donley, Hall, Wheeler |
| Pecos County Community Action Agency | 432.336.7528 | Crane, Pecos, Terrell |
| Rolling Plains Management Corporation | 940.684.1571 | Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackelford, Stephens, Taylor, Wichita, Wilbarger, Young |
| South Plains Community Action Association, Inc. | 806.864.6104 | Bailey, Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, King, Lamb, Lynn, Motley, Terry, Yoakum |
| South Texas Development Council | 956.722.3995 | Jim Hogg, Starr, Zapata |
| Tarrant County Human Services | 817.531.5620 | Tarrant |
| Texas Neighborhood Services | 817.598.5700 | Erath, Hood, Johnson, Palo Pinto, Parker, Somervell, Wise |
| Texoma Council of Governments | 903.813.3541 | Collin, Cooke, Denton, Fannin, Grayson, Hunt, Rockwall |
| Travis County Health & Human Services and Veterans Services | 512.854.4100 | Travis |
| Tri-County Community Action, Inc | 936.598.6315 | Harrison, Jasper, Newton, Panola, Sabine, San Augustine, Shelby, Tyler, Upshur |
| Webb County Community Action Agency | 956.523.4182 | Webb |
| West Texas Opportunities, Inc. | 806.872.8354 | Andrews, Borden, Dawson, Ector, Loving, Reeves, Ward, Winkler, Fisher, Gains, Glasscock, Howard, Martin, Midland, Mitchell, Nolan, Scurry, Upton Ward |
| Williamson-Burnet County Opportunities, Inc. | 512.763.1400 | Burnet, Williamson |
