Customer Support Services
When you need customer support and energy assistance, Pogo is here to help. Our energy assistance services include our Deferred Account Balance and Deferred Payment Plan, as well as what you need to get a Switch Hold Removed or ESI ID removal. When it comes to disaster assistance you are not alone with our Customer Support team. Let Pogo help you get the lights turned on and keep them on.
If you need to chat with Pogo, Edison, our 24×7 virtual support agent, is available to assist. If you are wondering about our short text codes so you can stay up-to-date with your account, you will find a reference list on our Help Page. Or, if you are interested in reducing your electric usage to save money, we have your back! Visit our HELP section to find what you need.