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Snail Mail
P.O. Box 12346
Dallas, TX 75225
Hours of Operation
Monday–Friday 8 am–5 pm CT
Saturday 10 am–2 pm CT
Hours of Operation
Monday–Friday 8 am–5 pm CT
Saturday 10 am–2 pm CT
Snail Mail
P.O. Box 12346
Dallas, TX 75225
Emergency Power Outage Contacts
In the event of an electricity-related emergency, such as a power outage or in the event of problems related to the Transmission & Distribution Utility (TDU), please contact your TDU listed below:
Oncor
DFW and West Texas
888.313.4747
Electricity Load Shedding and What It Means for You
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Center Point
Houston and surrounding areas
800.332.7143
Electricity Load Shedding and What It Means for You
Learn More
AEP Central CP&L Area
866.223.8508
Electricity Load Shedding and What It Means for You
Learn More
AEP North WTU Area
866.223.8508
Electricity Load Shedding and What It Means for You
Learn More
TNMP (Texas-New Mexico Power)
888.866.7456
Electricity Load Shedding and What It Means for You
Learn More