Need Help with a Switch Hold?
Get it removed in 4 easy steps!
For Switch Hold Removal or ESI ID Release
Follow the Steps Below
Locate your ESI ID
An ESI ID is a numeric ID for your home electricity meter.
Complete a New Occupant Statement form
Download and sign this New Occupant Statement form. Don’t forget to include your ESI ID! Note: this must be hand signed and not a typed signature.
You must provide ONE of the following documents to verify your New Occupant Statement:
- Copy of current, signed lease (in your name)
- Notarized affidavit of landlord
- Utility bill (in your name) dated within the last 2 months from a different address
- Closing documents (indicates transfer of ownership)
- Certificate of occupancy
Email your form and documentation to Pogo
Email us at [email protected] with your signed New Occupant Statement form and one of the required documents (Step 3) attached.
What happens next?
The timing of this process is out of Pogo’s control, however, we will let you know the outcome as soon as we know.
Pro Tip: To help ensure a smooth process, carefully review all of the above information to ensure your documents are complete and can be reviewed as soon as they are received.