Need Help with a Switch Hold?
Get it removed in 4 easy steps!
For Switch Hold Removal or ESIID Release
Follow the Steps Below
Step 1
Locate your ESIID
ESI-ID stands for “Electric Service Identifier ID”. The ESI-ID is a 17 or 22-digit number. It is a unique identification number that is assigned to every electricity meter in Texas by the Electric Reliability Council of Texas (ERCOT), the organization responsible for managing the state’s electric grid. It is used to identify the specific electric service account associated with a meter.
Step 2
Complete a New Occupant Statement form
Download and then sign a New Occupant Statement form. Don’t forget to include your ESI-ID!
Note: The New Occupant Statement form must be hand signed and not a typed signature.
Step 3
Provide documentation
You must provide ONE of the following documents to verify your New Occupant Statement:
- A copy of your current, signed lease agreement (The lease must be in your name.)
- A notarized affidavit of landlord.
- A Utility bill (in your name) dated within the last 2 months from a different address.
- Closing documents that indicate a transfer of ownership.
- Certificate of occupancy
Step 4
Email your form and documentation to Pogo
Email Pogo your signed New Occupant Statement form and ONE of the required documents listed in Step 3.
What happens next?
The process to remove a switch hold or ESIID release is out of Pogo’s control, however, we will let you know the outcome as soon as we know.
Pro Tip: To help ensure a smooth process, carefully review the process above to confirm that your documents are complete and can be reviewed without delay when they are received.