Want Instant Gratification?

Just reply to your daily text message from Pogo with one our keywords

(or text your keyword to 24197)

 

If Edison, your virtual agent, can’t help you, a LIVE human will respond!

ACCT #

Need to know your account number? Text keyword ACCT # and Pogo will reply with your Pogo Energy account number.

BAL

Not sure how much your account balance is? Text BAL and Pogo will send you your current Pogo Energy account balance.

BARCODE

Text BARCODE to get your ACH barcode to use for cash payments. FYI, barcodes are refreshed periodically.

DPP

Need a little help? Pogo’s got your back. Just text DPP to request a Deferred Payment Plan. No fee, no interest, no credit check.

LAST

Need a reminder of the amount of your last recharge? Text LAST to get the latest recharge amount on your Pogo Energy account.

OUTAGE

Oh no! In case of power outage, text OUTAGE to get information on how to report a power outage to your TDU.

RATE

Need to look up your electricity rate? Text RATE to get your current electricity rate information with Pogo Energy.

MOVE

Moving soon? Text MOVE and get details on how to take Pogo with you when you move to your new house or apartment!

RECHARGE

Ready to recharge your Pogo Energy account? Text RECHARGE and we’ll send you links and info to help you recharge your account.

REDEEM

Ready to #TreatYoSelf? Text REDEEM for info to get started cashing in on your Pogo Rewards!

REWARDS

Text REWARDS to learn about Pogo Energy Rewards. Remember, you get $25 monthly Pogo Rewards to redeem & they never expire!

HELP

Confused by keywords? Just send a text message with the word ASSIST for information about how this text/chat keyword stuff works.

START

Want in the loop? Just text START to subscribe to all Pogo Energy messages via SMS text message.

STOP

Want out of the loop? Just text STOP to unsubscribe from all Pogo Energy messages sent via SMS text message.

SWITCH HOLD

What the %&$* is a switch hold?!? Text SWITCH HOLD to get all the details about switch holds and what to do if you have one.

INFO

Have a question, or need a friend? Text INFO to get our Pogo customer care contact information. We’re here for you. 🙂

Chat

Chat with a LIVE agent now to enroll
with Pogo Energy today

Interactive Text

 Text your keyword to 24197 for Edison responses
or to text chat with a live agent

Pogo Rewards

Get awesome Pogo Rewards
and start redeeming now!