Keep It Toasty and Charge Up

Yikes! It’s COLD out there! Recharge your account to keep your balance positive. Since it’s been so cold, Pogo’s got your back and won’t be disconnecting you (just like we don’t disconnect on nights, weekends or holidays). When it warms up a bit, Pogo will go back to normal so please remember to recharge your account before then and maintain a positive account balance to avoid disconnect.

Just so you know, Pogo will NOT raise your rates but your daily usage may spike due to temperature increases – gotta love mother nature.

FYI – your heater can drive a 2 times (or more!) jump in your daily energy usage without you ever doing anything. So, lower your thermostat to 68 degrees (unless you have pets then set it to 73 degrees) and open the shades and blinds during the day so the sun will help warm up your home naturally. Thanks again mother nature…

Recharge your account anytime.

If you need a little help keeping the lights on, you can request a DPP by texting DPP to 24197 (Deferred Payment Plan – Pogo’s no interest, no credit check, no fee, pre-approved payment plan) and Edison, our virtual agent will take care of you lickety split.

Thanks for being a Pogo customer – maybe you can redeem Pogo Rewards dollars for some toasty socks to warm you up for the winter…

Here are a few of Pogo energy savings tips to help minimize the impact on your usage.

Energy Savings Tips


If you’re leaving home for more than 4 hours, lower your thermostat to 68 degrees – UNLESS you have pets, set it to 73 degrees at least


When you’re home, turn your ceiling fan on low so that it’s pulling air up (button up), then lower the thermostat temperature by 4 degrees


Run your dishwasher during the evening to maximize the extra heat in the house and help your heater a little


Open the shades, blinds and drapes during the day so the sun helps warm your home naturally on Mother Nature’s dime


Insulate your exterior doors and windows to keep warm air from escaping and cold air from entering


Regularly clean and replace your air filters to save the most on home heating

Click here for more great tips to save on your electricity.

For more information on how to save energy, the US Department of Energy also has great tips on how to use your heater more efficiently.

Please keep in mind following these tips it doesn’t guarantee your usage will be lower. While Pogo Energy does not increase rates due to the weather, the TDUs still have their energy rates that are out of Pogo’s control and included in your usage from Pogo Energy.

Chat with Pogo

Just reply to one of your daily usage update text messages (or send a text to 24197) with one of our keywords!

  • Text BAL for your current account balance

  • Text DPP to set up a Deferred Payment Plan

  • Text LAST to get your last recharge amounts

Click here for a full list of interactive text keywords.

You can reach us Monday – Friday, 7am to 6pm and Saturday, 9am to 4pm – and also via:

Recharge Your Account

Pogo Energy gives you a few ways to recharge your account

Thank you for joining Pogo Energy! You're now part of a community who's giving their old energy company the finger.

×