# Pogo Energy > Pogo Energy is a pay-as-you-go electricity provider serving residential and small business customers in deregulated areas of Texas. Pogo offers prepaid electric service with no deposit, no credit check, no long-term contract, same-day power activation, 100% renewable energy, and a customer rewards program called Pogo Perks. PUCT License No. 10228. The site is available in English and Spanish (Español). Pogo Energy LLC is a Retail Electric Provider (REP) operating in the ERCOT deregulated electricity market in Texas. Customers prepay for electricity usage and receive daily balance notifications via text or email. Service areas include Dallas/Ft. Worth, Houston, Corpus Christi, Rio Grande Valley, and other deregulated Texas markets. Minimum startup cost is $60 with same-day power activation available Monday–Saturday before 6 PM CT. Customer support is available at 888.764.6669 and via 24/7 online chat. This file contains the full content of all pages on pogoenergy.com in both English and Spanish, organized by priority. --- ## Home Source: https://pogoenergy.com/ ### Pay As You Go Electricity Puts You In Control Pogo Energy offers pay-as-you-go electricity plans for Texas residents and small businesses that live in non-regulated areas. As an electric company we are committed to providing 100% renewable, clean energy that is affordable. We are on a mission to make it easy to get the lights turned on with no credit check, no deposit, and no lengthy commitment. Take advantage of our same-day power-on guarantee when you sign up before 6 p.m, Monday through Saturday. Leave the B.S (bill shock) in the past and start saving money with Pogo Energy's pay-as-you-go electricity plan. Key benefits: No Deposit, Same Day Power, Cancel Anytime, Pogo Perks Rewards. How Pogo Works: Step 1: Check your address, see your rates and sign up online. It's fast and easy to set up your account. Step 2: Select when you want to get turned on and charge-up with as little as $60. You can even get same day power. Step 3: Enjoy the power! Daily texts or emails will keep you informed of your usage and account balance. Step 4: Keep your account charged up by adding funds to your account online or go to a cash payment location. Pogo's Pay as You Go Energy Plan Benefits: Contract Free Electricity: No commitment, no tricks, no joke! Pogo Energy is an electric company in Texas with a pay-as-you-go energy plan with no long-term contract, no credit check, and no hoops to jump through to get your power turned on. Be In Control of Your Electric Usage: You hold the power. With same-day power on electric service, you tell us when to turn the lights on. Our pay-as-you-go energy plan helps you manage your electricity usage and reduce spend. When it is time to charge up, you can recharge your account on your terms online or at a cash payment location. An Electric Company with Perks: We are the electric company that wants you to keep more and get more. Keep more of your money with no deposit, no late fees, and no disconnect fees then get more with Pogo Perks. Every month you will earn Perks points. You can use your points to spin the Pogo Prize Wheel, and earn big. Dedicated to Saving Tomorrow – 100% Clean Energy: We deliver 100% renewable energy. You can save money with pay as you go power, while you support clean electricity. Join our mission to save the world. To receive same-day power on service, you must sign up and charge up your account with $60 before 6pm CT. Same-day power is not available on Sundays or holidays. --- ## Meet Pogo Source: https://pogoenergy.com/meet-pogo/ ### No Deposit Electric Service Signing up for Pogo's prepaid electric service plan is fast and easy because we are a no-deposit power company that doesn't check your credit. Why? Because we are the no tricks, no gimmicks, no kidding option for electricity in Texas. ### No Long-Term Commitment Although we love all our customers, we don't believe in creating a hostage situation to keep them. When we say electricity service without commitment, we mean no long-term contract, cancel at any time, without any post-break-up stalking! ### Pogo Promise The Pogo Promise is our commitment to you because we really do care. We commit to always giving respect, being transparent and honest because more than cheap electricity, you need a power company that listens and cares about you and your situation. ### 100% Renewable Energy When you choose Pogo as your prepaid green energy company, you will get a great low rate and 100% renewable electricity. With clean energy, you are reducing your carbon footprint, and with Pogo, you are taking control of your power usage to start saving money. ### Same Day Power No one wants to wait for the power to be turned on, so Pogo gets the lights turned on today. Signing up before 6 PM, Monday through Saturday, gets you same-day power. Finally, a power company that doesn't run a credit check and turns on the lights the same day! ### Prepaid Electricity Benefits We have no interest in surprising you with hidden fees or a shockingly high electric bill at the end of the month. With Pogo's pay-as-you-go power plan, you stay informed of your electric usage and spending so you can make adjustments to keep within budget. We have your back because we want to be the prepaid electric company that saves money. ### Pogo Perks Reward Program You are automatically entered into our Pogo Perks program when you become a Pogo customer. With Pogo Perks, you can "Spin to Win" up to $50, join our daily gift card giveaway, and register to win other great prizes like $500! First, you need to become a Pogo customer; then, you can start enjoying a rewards program you can get excited about! Being a Pogo customer has its perks, Pogo Perks! --- ## How Pogo Energy Works Source: https://pogoenergy.com/how-pogo-works/ ### Step 1 – Join Online – Quick & Easy Sign up online in under 2 minutes. First, confirm that we can provide electricity to your home, then set up your account. Setting up your account is easy. Answer a few questions, such as your name, phone number, etc. Then you're done! You made Pogo your electric company fast because there is no credit check or long-term contract to sign. The best part is that you will never be asked to pay a deposit for electric services with Pogo. Not now, not ever! ### Step 2 – Get Power, When You Need Power Let us know when you want your power turned on so we can make it happen. Most of the time, you can have same-day power if you sign up for our month-to-month energy plan before 6 PM! All you need to do to get the power turned on is sign up and then charge up your account with as little as $60. Our process to get the lights on is stress and headache-free. Pogo is the electric company that will get your lights on and then help you keep them on. ### Step 3 – Stop Guessing, Start Knowing A prepaid electric plan gets the lights on without hassle and headache. Customers receive text messages or emails informing them of their credit balance in their account every day. Daily alerts provide information so customers can better control their electricity usage to stay within budget. Customers can plan for times when using more energy is expected, like when guests stay with them or temperatures change. Managing your energy usage effectively can be easy. As your electric company, we make sure to keep you in the know because knowledge is power, and Pogo provides Texans with power. ### Step 4 – Charge Up Your Account It should be simple to keep the lights on – not a source of stress or panic. We'll send you daily updates so you can track your usage and recharge your account when your balance is low. With Pogo, you can choose how you recharge. Choose the best way for you, such as Apple Pay, Google Pay, a credit or debit card, or find a cash payment location. Don't want the hassle of keeping an eye on your account balance? No problem! Select autopay either during initial setup or at any time, and the risk of forgetting to pay for electricity will be a thing of the past. --- ## FAQs Source: https://pogoenergy.com/faqs/ ### Why Choose Us **Why choose Pogo Energy for prepaid energy services?** Pogo Energy offers the same electricity as others without the ball and chain. Pogo allows you more freedom and control. We don't require a long-term contract, and we don't ask for a deposit. Since Pogo is a pay-as-you-go electric service provider, you won't get a bill at the end of the month. Pogo sends daily text messages or emails to inform you about your electric usage. You charge up your account with as much or as little as you like and can adjust your usage to stay within budget. Pogo offers you more control, whereas other electric companies take control. **What is the Pogo Promise?** The Pogo Promise is a commitment we make to you, our customer. We commit to treating you fairly while providing you with low-cost electricity. We promise not to trick you. Finally, we commit to no "gotchas" like so many companies do. With Pogo's prepay electricity service, you can expect honesty, transparency, and a helping hand when you need assistance keeping the lights on. Pre-Approved Deferred Payment Plan (DPP): We pre-approve all our customers for a DPP without any fees, interest, or credit checks (within certain limits). This way, if your account balance ever goes negative, and you need a little help paying that balance, we have you covered. Satisfaction Guarantee: We're so confident you'll love Pogo that if you're ever unhappy with our service, you can switch to another provider without penalty. We will refund any unused service balance (net of any print and post fees). Customers on a Deferred Payment Plan must pay their remaining balance before switching. **What are Pogo Perks?** Pogo Perks is Pogo Energy's customer rewards program with daily deals and giveaways. Pogo customers are automatically enrolled in Pogo Perks. Customers receive Pogo Points every month and can redeem them in more than 500,000 ways. **How reliable is Pogo Energy's service?** Pogo Energy's service is as reliable as the big electric companies. What's more, if your area experiences any kind of power outage, weather-related or otherwise, we will connect you with your Transmission and Distribution Utility (TDU) provider, who is responsible for delivering electric service safely and securely. **Do I have to sign a contract?** No. With Pogo Energy, you will not have to sign a long-term contract when you enroll in our pay-as-you-go electricity plan. If you decide to leave Pogo for any reason, you are free to do so without paying a fee as long as you do not have a DPP set up to pay a negative balance on your account. **What is the difference between prepaid electricity and postpaid electricity?** Pay-as-you-go electricity, better known as prepaid electricity or prepay power plans, allows you to deposit funds into your account and use those funds to cover the cost of your electric usage. When the funds in your account run low, you deposit more to keep the lights on. This allows you to know how much electricity you are using so you can adjust your energy usage and stay within a budget. Pogo does not charge you late fees or disconnect fees: no surprises, no hassles, and no BS. With a pay-as-you-go electricity plan, there is no credit check and no deposit. Postpaid electricity plans are almost always a "surprise" with unexpected bills. If you don't pay your energy bill on time, you will likely get hit with late payment fees. Postpaid electricity companies often require that customers have a credit check and pay a deposit. Pogo doesn't do any of that. **What is "Deregulated Electricity" in Texas?** Back in 2002, Texas transformed the way electricity is delivered to consumers in about 85% of the state. Deregulation separated the electricity generators (power plants), the distributors (TDUs or TDSPs), and the retail electric providers (REPs). Pogo Energy is a pay-as-you-go REP that participates in virtually all of the deregulated electricity markets in Texas. **What is Pogo's Power-On Promise?** Pogo commits to keeping your power on. Pogo Energy will not turn off your power at night, on weekends, or on holidays—and certainly not during extreme weather (hot or cold), as determined by the National Weather Service and your TDU. Your power remains on, even if your account balance goes negative during that time. ### Getting Started **Is Pogo Energy available in my area?** Yes, probably. Pogo Energy provides pay-as-you-go electricity across Texas in most deregulated areas. It's easy to find out if it's available to you. Just enter your address or zip code in our address look-up tool at pogoenergy.com/enroll. **What personal information do I need to get started with Pogo Energy?** We keep it simple. All we ask for is your name, physical address, email, and mobile number (that's how we keep you updated and send balance alerts). Pogo will never ask for your social security or driver's license number, and we don't run credit checks. We want your birthday (to send you Happy Birthday greetings), and you will have to create a password (for future account access), but that's it. **How do I get started with Pogo Energy?** Give us one minute and we'll give you same-day power on Monday through Saturday if you sign up and charge up your account with at least $60 before 6PM. Visit PogoEnergy.com/enroll or chat or call 888.764.6669. **How much does it cost to get started with Pogo Energy?** You can start your electric service with Pogo with as little as $60. Because we have no start-up fees, 100% of your initial charge-up goes to your energy account. This is not a deposit – it is your money that is used for your electricity as you go. **Do you have same-day power-on?** Yes, if you enroll and charge up your account at least $60 Monday through Saturday before 6 PM, we expect to have your service activated the same day. Same-day power does not apply to holidays or Sundays. We rely on support from the transmission and distribution utility (TDU) to get things going. **Can I switch from my current electricity provider to Pogo Energy?** Yes. Switching to Pogo's prepay power plan is easy and straightforward. Most providers require you to pay them a deposit, and you'll get that back when you switch to us (minus any outstanding balance on your final bill). **I have a deposit with my current provider; can I get it back?** Yes. Enroll with Pogo Energy, make your first payment of $60 to activate your service, and any deposit you have with your previous provider should be refunded to you per the requirements of the Public Utility Commission of Texas (PUCT). **How will my current energy company know that I've switched?** Just enroll with us, and we'll take care of notifying your current provider that you made the switch to Pogo Energy. There should be no service interruption whatsoever. **Will my electricity be disconnected if I switch to Pogo Energy?** No. We work directly with your current electric provider to ensure that your electricity stays on during the transition, with no glitches or interruptions. **How do I transfer my existing Pogo Energy service if I'm moving to a new address?** Pogo Energy is the electricity that moves with you. As long as the new place is in our service area, you're all good – and you keep your current balance through the move. To transfer your service, click to chat or call us at 888.764.6669. All we need is the new address, the date for stopping service at the old place, and the date for beginning service at the new place. **Can I enroll now and have my electric service start later?** You bet. During enrollment, you will have the option to start service immediately or pick a future date to coincide with a move or the end of a contract. **If I'm designated as a Critical Care Residential Customer or Chronic Condition Residential Customer, can I sign up for Pogo Energy?** Unfortunately, you can't. The Texas Public Utility Commission does not allow Critical Care Residential Customers or Chronic Condition Residential Customers to enroll in any pay-as-you-go (prepaid) electricity services. **Am I eligible to choose Pogo Energy as my provider?** We provide no-contract electricity in deregulated areas of Texas, including Dallas, Ft. Worth, Houston, Corpus Christi, Rio Grande Valley, and many other locations. To enroll with Pogo, you will need a mobile phone number and email address. You will not require a deposit, driver's license, or social security number, and we will not run a credit check.# Pogo Energy > Pogo Energy is a pay-as-you-go electricity provider serving residential and small business customers in deregulated areas of Texas. Pogo offers prepaid electric service with no deposit, no credit check, no long-term contract, same-day power activation, 100% renewable energy, and a customer rewards program called Pogo Perks. PUCT License No. 10228. The site is available in English and Spanish (Español). Pogo Energy LLC is a Retail Electric Provider (REP) operating in the ERCOT deregulated electricity market in Texas. Customers prepay for electricity usage and receive daily balance notifications via text or email. Service areas include Dallas/Ft. Worth, Houston, Corpus Christi, Rio Grande Valley, and other deregulated Texas markets. Minimum startup cost is $60 with same-day power activation available Monday–Saturday before 6 PM CT. Customer support is available at 888.764.6669 and via 24/7 online chat. This file contains the full content of all pages on pogoenergy.com in both English and Spanish, organized by priority. --- ## Home Source: https://pogoenergy.com/ ### Pay As You Go Electricity Puts You In Control Pogo Energy offers pay-as-you-go electricity plans for Texas residents and small businesses that live in non-regulated areas. As an electric company we are committed to providing 100% renewable, clean energy that is affordable. We are on a mission to make it easy to get the lights turned on with no credit check, no deposit, and no lengthy commitment. Take advantage of our same-day power-on guarantee when you sign up before 6 p.m, Monday through Saturday. Leave the B.S (bill shock) in the past and start saving money with Pogo Energy's pay-as-you-go electricity plan. Key benefits: No Deposit, Same Day Power, Cancel Anytime, Pogo Perks Rewards. How Pogo Works: Step 1: Check your address, see your rates and sign up online. It's fast and easy to set up your account. Step 2: Select when you want to get turned on and charge-up with as little as $60. You can even get same day power. Step 3: Enjoy the power! Daily texts or emails will keep you informed of your usage and account balance. Step 4: Keep your account charged up by adding funds to your account online or go to a cash payment location. Pogo's Pay as You Go Energy Plan Benefits: Contract Free Electricity: No commitment, no tricks, no joke! Pogo Energy is an electric company in Texas with a pay-as-you-go energy plan with no long-term contract, no credit check, and no hoops to jump through to get your power turned on. Be In Control of Your Electric Usage: You hold the power. With same-day power on electric service, you tell us when to turn the lights on. Our pay-as-you-go energy plan helps you manage your electricity usage and reduce spend. When it is time to charge up, you can recharge your account on your terms online or at a cash payment location. An Electric Company with Perks: We are the electric company that wants you to keep more and get more. Keep more of your money with no deposit, no late fees, and no disconnect fees then get more with Pogo Perks. Every month you will earn Perks points. You can use your points to spin the Pogo Prize Wheel, and earn big. Dedicated to Saving Tomorrow – 100% Clean Energy: We deliver 100% renewable energy. You can save money with pay as you go power, while you support clean electricity. Join our mission to save the world. To receive same-day power on service, you must sign up and charge up your account with $60 before 6pm CT. Same-day power is not available on Sundays or holidays. --- ## Meet Pogo Source: https://pogoenergy.com/meet-pogo/ ### No Deposit Electric Service Signing up for Pogo's prepaid electric service plan is fast and easy because we are a no-deposit power company that doesn't check your credit. Why? Because we are the no tricks, no gimmicks, no kidding option for electricity in Texas. ### No Long-Term Commitment Although we love all our customers, we don't believe in creating a hostage situation to keep them. When we say electricity service without commitment, we mean no long-term contract, cancel at any time, without any post-break-up stalking! ### Pogo Promise The Pogo Promise is our commitment to you because we really do care. We commit to always giving respect, being transparent and honest because more than cheap electricity, you need a power company that listens and cares about you and your situation. ### 100% Renewable Energy When you choose Pogo as your prepaid green energy company, you will get a great low rate and 100% renewable electricity. With clean energy, you are reducing your carbon footprint, and with Pogo, you are taking control of your power usage to start saving money. ### Same Day Power No one wants to wait for the power to be turned on, so Pogo gets the lights turned on today. Signing up before 6 PM, Monday through Saturday, gets you same-day power. Finally, a power company that doesn't run a credit check and turns on the lights the same day! ### Prepaid Electricity Benefits We have no interest in surprising you with hidden fees or a shockingly high electric bill at the end of the month. With Pogo's pay-as-you-go power plan, you stay informed of your electric usage and spending so you can make adjustments to keep within budget. We have your back because we want to be the prepaid electric company that saves money. ### Pogo Perks Reward Program You are automatically entered into our Pogo Perks program when you become a Pogo customer. With Pogo Perks, you can "Spin to Win" up to $50, join our daily gift card giveaway, and register to win other great prizes like $500! First, you need to become a Pogo customer; then, you can start enjoying a rewards program you can get excited about! Being a Pogo customer has its perks, Pogo Perks! --- ## How Pogo Energy Works Source: https://pogoenergy.com/how-pogo-works/ ### Step 1 – Join Online – Quick & Easy Sign up online in under 2 minutes. First, confirm that we can provide electricity to your home, then set up your account. Setting up your account is easy. Answer a few questions, such as your name, phone number, etc. Then you're done! You made Pogo your electric company fast because there is no credit check or long-term contract to sign. The best part is that you will never be asked to pay a deposit for electric services with Pogo. Not now, not ever! ### Step 2 – Get Power, When You Need Power Let us know when you want your power turned on so we can make it happen. Most of the time, you can have same-day power if you sign up for our month-to-month energy plan before 6 PM! All you need to do to get the power turned on is sign up and then charge up your account with as little as $60. Our process to get the lights on is stress and headache-free. Pogo is the electric company that will get your lights on and then help you keep them on. ### Step 3 – Stop Guessing, Start Knowing A prepaid electric plan gets the lights on without hassle and headache. Customers receive text messages or emails informing them of their credit balance in their account every day. Daily alerts provide information so customers can better control their electricity usage to stay within budget. Customers can plan for times when using more energy is expected, like when guests stay with them or temperatures change. Managing your energy usage effectively can be easy. As your electric company, we make sure to keep you in the know because knowledge is power, and Pogo provides Texans with power. ### Step 4 – Charge Up Your Account It should be simple to keep the lights on – not a source of stress or panic. We'll send you daily updates so you can track your usage and recharge your account when your balance is low. With Pogo, you can choose how you recharge. Choose the best way for you, such as Apple Pay, Google Pay, a credit or debit card, or find a cash payment location. Don't want the hassle of keeping an eye on your account balance? No problem! Select autopay either during initial setup or at any time, and the risk of forgetting to pay for electricity will be a thing of the past. --- ## FAQs Source: https://pogoenergy.com/faqs/ ### Why Choose Us **Why choose Pogo Energy for prepaid energy services?** Pogo Energy offers the same electricity as others without the ball and chain. Pogo allows you more freedom and control. We don't require a long-term contract, and we don't ask for a deposit. Since Pogo is a pay-as-you-go electric service provider, you won't get a bill at the end of the month. Pogo sends daily text messages or emails to inform you about your electric usage. You charge up your account with as much or as little as you like and can adjust your usage to stay within budget. Pogo offers you more control, whereas other electric companies take control. **What is the Pogo Promise?** The Pogo Promise is a commitment we make to you, our customer. We commit to treating you fairly while providing you with low-cost electricity. We promise not to trick you. Finally, we commit to no "gotchas" like so many companies do. With Pogo's prepay electricity service, you can expect honesty, transparency, and a helping hand when you need assistance keeping the lights on. Pre-Approved Deferred Payment Plan (DPP): We pre-approve all our customers for a DPP without any fees, interest, or credit checks (within certain limits). This way, if your account balance ever goes negative, and you need a little help paying that balance, we have you covered. Satisfaction Guarantee: We're so confident you'll love Pogo that if you're ever unhappy with our service, you can switch to another provider without penalty. We will refund any unused service balance (net of any print and post fees). Customers on a Deferred Payment Plan must pay their remaining balance before switching. **What are Pogo Perks?** Pogo Perks is Pogo Energy's customer rewards program with daily deals and giveaways. Pogo customers are automatically enrolled in Pogo Perks. Customers receive Pogo Points every month and can redeem them in more than 500,000 ways. **How reliable is Pogo Energy's service?** Pogo Energy's service is as reliable as the big electric companies. What's more, if your area experiences any kind of power outage, weather-related or otherwise, we will connect you with your Transmission and Distribution Utility (TDU) provider, who is responsible for delivering electric service safely and securely. **Do I have to sign a contract?** No. With Pogo Energy, you will not have to sign a long-term contract when you enroll in our pay-as-you-go electricity plan. If you decide to leave Pogo for any reason, you are free to do so without paying a fee as long as you do not have a DPP set up to pay a negative balance on your account. **What is the difference between prepaid electricity and postpaid electricity?** Pay-as-you-go electricity, better known as prepaid electricity or prepay power plans, allows you to deposit funds into your account and use those funds to cover the cost of your electric usage. When the funds in your account run low, you deposit more to keep the lights on. This allows you to know how much electricity you are using so you can adjust your energy usage and stay within a budget. Pogo does not charge you late fees or disconnect fees: no surprises, no hassles, and no BS. With a pay-as-you-go electricity plan, there is no credit check and no deposit. Postpaid electricity plans are almost always a "surprise" with unexpected bills. If you don't pay your energy bill on time, you will likely get hit with late payment fees. Postpaid electricity companies often require that customers have a credit check and pay a deposit. Pogo doesn't do any of that. **What is "Deregulated Electricity" in Texas?** Back in 2002, Texas transformed the way electricity is delivered to consumers in about 85% of the state. Deregulation separated the electricity generators (power plants), the distributors (TDUs or TDSPs), and the retail electric providers (REPs). Pogo Energy is a pay-as-you-go REP that participates in virtually all of the deregulated electricity markets in Texas. **What is Pogo's Power-On Promise?** Pogo commits to keeping your power on. Pogo Energy will not turn off your power at night, on weekends, or on holidays—and certainly not during extreme weather (hot or cold), as determined by the National Weather Service and your TDU. Your power remains on, even if your account balance goes negative during that time. ### Getting Started **Is Pogo Energy available in my area?** Yes, probably. Pogo Energy provides pay-as-you-go electricity across Texas in most deregulated areas. It's easy to find out if it's available to you. Just enter your address or zip code in our address look-up tool at pogoenergy.com/enroll. **What personal information do I need to get started with Pogo Energy?** We keep it simple. All we ask for is your name, physical address, email, and mobile number (that's how we keep you updated and send balance alerts). Pogo will never ask for your social security or driver's license number, and we don't run credit checks. We want your birthday (to send you Happy Birthday greetings), and you will have to create a password (for future account access), but that's it. **How do I get started with Pogo Energy?** Give us one minute and we'll give you same-day power on Monday through Saturday if you sign up and charge up your account with at least $60 before 6PM. Visit PogoEnergy.com/enroll or chat or call 888.764.6669. **How much does it cost to get started with Pogo Energy?** You can start your electric service with Pogo with as little as $60. Because we have no start-up fees, 100% of your initial charge-up goes to your energy account. This is not a deposit – it is your money that is used for your electricity as you go. **Do you have same-day power-on?** Yes, if you enroll and charge up your account at least $60 Monday through Saturday before 6 PM, we expect to have your service activated the same day. Same-day power does not apply to holidays or Sundays. We rely on support from the transmission and distribution utility (TDU) to get things going. **Can I switch from my current electricity provider to Pogo Energy?** Yes. Switching to Pogo's prepay power plan is easy and straightforward. Most providers require you to pay them a deposit, and you'll get that back when you switch to us (minus any outstanding balance on your final bill). **I have a deposit with my current provider; can I get it back?** Yes. Enroll with Pogo Energy, make your first payment of $60 to activate your service, and any deposit you have with your previous provider should be refunded to you per the requirements of the Public Utility Commission of Texas (PUCT). **How will my current energy company know that I've switched?** Just enroll with us, and we'll take care of notifying your current provider that you made the switch to Pogo Energy. There should be no service interruption whatsoever. **Will my electricity be disconnected if I switch to Pogo Energy?** No. We work directly with your current electric provider to ensure that your electricity stays on during the transition, with no glitches or interruptions. **How do I transfer my existing Pogo Energy service if I'm moving to a new address?** Pogo Energy is the electricity that moves with you. As long as the new place is in our service area, you're all good – and you keep your current balance through the move. To transfer your service, click to chat or call us at 888.764.6669. All we need is the new address, the date for stopping service at the old place, and the date for beginning service at the new place. **Can I enroll now and have my electric service start later?** You bet. During enrollment, you will have the option to start service immediately or pick a future date to coincide with a move or the end of a contract. **If I'm designated as a Critical Care Residential Customer or Chronic Condition Residential Customer, can I sign up for Pogo Energy?** Unfortunately, you can't. The Texas Public Utility Commission does not allow Critical Care Residential Customers or Chronic Condition Residential Customers to enroll in any pay-as-you-go (prepaid) electricity services. **Am I eligible to choose Pogo Energy as my provider?** We provide no-contract electricity in deregulated areas of Texas, including Dallas, Ft. Worth, Houston, Corpus Christi, Rio Grande Valley, and many other locations. To enroll with Pogo, you will need a mobile phone number and email address. You will not require a deposit, driver's license, or social security number, and we will not run a credit check. ### Electric Rates and Plans **How much does Pogo Energy cost?** Our goal is to save you money on electricity every month. You can check to see what our electricity rate is in your area at pogoenergy.com/enroll. **Do I pay a deposit with Pogo Energy?** Absolutely not! Pogo doesn't require a deposit. You can get started with as little as $60, without a deposit, annual contract, or credit check. **Will my electric rates change?** While we can't guarantee that we'll never raise rates, our goal is to provide you with predictable, reliable service, even without a long-term contract or deposit. Note that summer in Texas means higher energy usage due to air conditioning, which increases total monthly expense even at the same rate. ### How Does It Work **What is a Deferred Payment Plan (DPP), and how does it work?** A Deferred Payment Plan (or DPP) is our no-fee, no-interest, no-credit-check payment plan. We establish a DPP with you if your service balance goes negative and you need a little help making a payment. Future payments will be split so that 80% goes into your service account and 20% goes to pay down your DPP. We do not charge any fees or interest on your DPP account. When you establish a DPP, your account will be subject to a switch hold, meaning you may not switch to another electric service provider if you have an outstanding balance with Pogo. To request a DPP, chat with us and type DPP, or call 888.764.6669 and select option 4. **What is a Deferred Account Balance?** A Deferred Account Balance (DAB) is a temporary holding account for out-of-the-ordinary charges and fees that impact your account balance. Instead of charging your account all at once, we move the charge to your DAB. You can then pay for these charges and fees over time. A DAB account is a convenience account that we keep on your behalf. **How do I pay off a balance I have in my DAB account?** If you have a DAB account balance, Pogo will trickle a little out of the DAB and add it to your daily update. It's usually around 5% of your DAB balance and no more than $3.50 in a single day. If you terminate your service with Pogo, we'll add any DAB balance to your final account balance. **What are your hours of operation?** Customer service hours are Monday through Friday, 8 am to 5 pm Central. Chat or call 888.764.6669. **How does pay-as-you-go power/prepaid electric service work?** As a Pogo customer, you get the benefits of no deposit, no contracts, no surprises, no hassles, and no 'gotcha' fees. Choose how you want to power up your account. Autopay takes the worry and stress out of recharging your energy account. If autopay isn't right for you, choose when and how much you recharge as you go. With only $60, you can get the power on today. Pogo sends you a text to tell you how much electricity you're using each day, or you can check your account dashboard. **What if I change my mind and need to cancel my electric service with Pogo?** You have absolutely no long-term commitments with us. If you switch to another electricity provider, your service will transfer to them automatically. We'll return all your unused funds to you (unless we need to print and mail you a check, then we will deduct $5.00 for handling and postage). **Who do I contact if I have an outage or if my electricity goes out?** Contact your TDU: - Oncor (DFW and West Texas): 888.313.4747 - CenterPoint (Houston and surrounding areas): 800.332.7143 - AEP Central (CP&L Area): 866.223.8508 - AEP North (WTU Area): 866.223.8508 - TNMP (Texas-New Mexico Power): 888.866.7456 **Will I receive an electric bill from Pogo Energy?** There are no surprise bills at the end of the month with Pogo Energy. In fact, there are no bills at all. You can always check your current service balance and estimated number of days of power remaining at my.pogoenergy.com. **What is a switch hold, and how can I get it removed?** A switch hold may be placed on an account when you have agreed to the terms of a Deferred Payment Plan with Pogo Energy (or your current electricity provider). If experiencing switch hold issues during enrollment, it may be due to the previous occupant. To remove the switch hold, you will need to show proof of occupancy. **What is a TDU (Transmission and Distribution Utility)?** While Pogo Energy provides your electricity service, we do not generate electricity, nor do we manage the extensive network that distributes electricity to your home. This is the responsibility of the TDU. They are responsible for power outages and repairs. We pass through the TDU charges without markup. This can be up to 50% of your monthly spend. **Do you have SMS keywords I can use?** Text short code 24197: BAL – balance request LAST – last recharge amount DPP – request a Deferred Payment Plan OUTAGE – information on reporting a power outage BARCODE – sends you your barcode RECHARGE – options on how to recharge your account ASSIST – provides info to auto-response SMS keywords MOVE – info on how to take Pogo with you when you move SWITCH HOLD – explanation and process for switch hold HOLIDAY – explanation of how things work on a holiday START – subscribe to SMS notification STOP – unsubscribe from marketing SMS notifications **What is an ESI ID hold, and how can I get it removed?** The ESI ID is a unique number that identifies your electric service location. If you are experiencing ESI ID hold issues during enrollment, the previous occupant might have left without clearing an outstanding debt. To remove the ESI ID hold, you will need to show proof of occupancy before you can continue enrollment. ### Billing and Payments **Does Pogo Energy provide financial assistance to help pay for my electricity?** While Pogo Energy does not provide direct assistance, the LIHEAP energy assistance program provides funding for Texas. If you're a Texan in need of electricity assistance, call 877.399.8939 and talk with a CEAP administrator for your area. Prepaid energy services are eligible for this assistance. Pogo also has a deferred payment program if your account balance goes negative. We also accept payments from local charities and support groups on your behalf. **Where can I make my payment?** Pay online with a debit or credit card 24/7 at PogoEnergy.com/Recharge. Recharge with Google Pay or Apple Pay. Add funds by calling 888.764.6669. Make a cash deposit at one of our cash payment locations. No payment transaction fee when you recharge with at least $60.00. A $5.00 fee will be added to transactions less than $60.00. **Are there late fees and/or disconnection fees?** We don't charge a fee if you pay late, as long as you pay before service is disconnected. **Can I pay after disconnection and have my service restored?** Yes. You have five days to make a payment after your service is suspended. After five days, your service will be disconnected. **How much do I need to pay to get service reconnected if it has been disconnected?** If your account balance goes negative and your power is disconnected, there is a $25 reconnect fee. You will need to pay the reconnect fee and recharge your account to bring your balance above zero. If you need help paying the reconnect fee, we will sweep the cost to your DAB so you can pay it slowly over time. **How long does it take to restart my electric service after it's been disconnected?** Your electric service should be turned on within 2 hours once your account balance is over $0. **Do I have to pay a fee to add money to my account?** When you pay with Apple Pay, Google Pay, or a credit or debit card, we do not charge a fee if you recharge your account with $60 or more. A $5.00 fee is added to transactions less than $60. Cash payment locations charge a cash handling fee, usually $2 but can vary by location. We do not benefit from fees charged at cash payment locations. **How will I know when to pay for my electric service?** We'll send you a message before your balance hits $0, and we will definitely let you know if it gets to $0 (or lower). Two hours before your electric service is disconnected, you will receive a final alert. ### What is a TDU? **What is a TDU?** A Transmission and Distribution Utility (TDU) is a company that transmits and distributes electricity to your home from power generators. TDUs manage "The Grid" — the poles, wires, and other high-voltage equipment. The TDU handles repairs and power outages. They charge a monthly TDU Charge and a per kWh (usage) TDU Charge. We pass those charges through without markup. These charges can be up to 40% or more of your monthly energy expense. Generally, ONCOR serves the Dallas/Ft. Worth area and parts of central/west Texas; CenterPoint Energy serves the Houston area; AEP Texas Central serves Corpus Christi and the Rio Grande Valley; and AEP Texas North serves parts of north and central Texas. **Can my energy rate go up due to TDU Charges?** Yes. TDU charges can change — not very often — but they can. This is something Pogo does not have control over. ### ERCOT Market Securitization Finance Charge The ERCOT Market Securitization Finance Charge is a fee that ERCOT is implementing to collect money billed to electric companies that went out of business due to the February 2021 storm, leaving unpaid balances. ERCOT is passing on the unpaid charges to Texas retail electric providers who remain in business and to their customers. All energy providers and customers in Texas must pay this additional charge. --- ## Support Source: https://pogoenergy.com/support/ ### Energy Assistance Energy Assistance from Pogo Energy is here to help you avoid disconnect when you are unable to bring your account balance above $0.01. Learn about our Deferred Payment Plan (DPP) and how it helps you keep the lights on when your electricity usage exceeds your budget. Contact Pogo for Energy Assistance Services if you discover a switch hold has been placed on the service address. We are here to help you navigate the process to have a switch hold removed or for an ESI-ID removal. ### Customer Support and Help If you need to chat about prepay electricity with Pogo, Edison, our 24×7 virtual agent, is available to assist. You can also get the information you need to redeem your Pogo Perks, change your account settings, or recover a forgotten PIN or passcode. --- ## Contact Us Source: https://pogoenergy.com/contact-us/ Chat: Click on the chat thought bubble icon at the bottom right corner of any page to chat with Edison, our virtual agent, 24/7 or chat with a live human during hours of operation. Email: support@pogoenergy.com (include your 4-digit Pogo account PIN; check spam folder for replies) Call: 888-764-6669 Snail Mail: P.O. Box 12346, Dallas, TX 75225 Hours of Operation: Monday – Friday 8am – 5pm CT ### Emergency Power Outage Contacts In the event of an electricity-related emergency, contact your TDU: - Oncor (DFW and West Texas): 888-313-4747 - CenterPoint (Houston and surrounding areas): 800-332-7143 - AEP Central (CP&L Area): 866-223-8508 - AEP North (WTU Area): 866-223-8508 - TNMP (Texas-New Mexico Power): 888-866-7456 --- ## Pogo Perks Source: https://pogoenergy.com/perks/ ### Earn Points… Play… Save… and Spin! Being a Pogo Customer Has Its Perks! As a valued Pogo customer, you'll automatically earn Pogo Points every month. You can use your points to spin the Pogo Prize Wheel, enter giveaways, play games, or save in over 500,000 ways! **Pogo Perks Points:** Get Pogo Points every month that you can use to save in over 500,000 ways! **Spin the Prize Wheel:** Spin the Pogo Prize Wheel for your chance to win gift cards and Pogo bill credits. **Gift Card Giveaways:** Enter for a chance to win a popular name-brand gift card each and every day! **Perks Product Giveaways:** Enter for your chance to win popular name-brand products every weekend! **Cash Giveaways:** You can enter for your chance to win $500 in cash. Cash giveaways are won every month! **Bonuses & Games:** Enjoy daily deals, surprises, play games to win bonuses, and so much more. Use your Pogo Perks Points to save on popular name-brands like Chili's, The North Face, Sony, Olive Garden, Amazon, Target, Subway, Walmart, and more. How It Works: Sign Up (join the Pogo Energy family) → Log In (we'll set up your Pogo Perks account same day) → Earn Pogo Points (every month from games and challenges) → Spend or Save (spend points as you earn them or save up for something big). --- ## Service Area Pages All service area pages provide localized information about Pogo Energy's prepaid electricity service. The core offering is the same across all cities: no deposit, no credit check, no long-term contract, same-day power, 100% renewable energy, daily usage alerts, and Pogo Perks rewards. ### Dallas Source: https://pogoenergy.com/service-area/texas/dallas/ Pogo Energy is a prepaid electric company helping Dallas residents gain control over their high energy bills with our hassle-free, budget-friendly, prepaid renewable energy plan. Whether you're in Oak Lawn, Lancaster, or the suburbs of Lake Highlands, Pogo Energy provides reliable electricity service throughout the Dallas metroplex. No deposit, no credit check, no long-term commitment, and same-day electric service puts the power in your hands. ### Houston Source: https://pogoenergy.com/service-area/texas/houston/ Pogo Energy offers flexible and affordable electricity options in Houston, Texas. Whether you're a student, a renter, or simply want to avoid the hassle of a traditional electric plan, our pay-as-you-go service provides convenience and flexibility. Our prepaid electricity plan is designed to fit your lifestyle and budget—no deposits, no credit checks, and no long-term contracts. ### Fort Worth Source: https://pogoenergy.com/service-area/texas/fort-worth/ Pogo's prepay power plan for residents in and around Fort Worth, Texas, is designed to offer flexibility and convenience. With a prepay electric plan, you can understand and manage your energy usage to lower your electric bill. Neighborhoods served include Wedgewood, Western Hills-Ridglea, Arlington Heights, and surrounding areas. ### Arlington Source: https://pogoenergy.com/service-area/texas/arlington-power-company/ Pogo Energy provides smarter, simpler electricity in Arlington—no hidden fees, no long-term contracts, just freedom and control. With Pogo's prepaid model, you pay up front for the electricity you're going to use. No deposit required. No credit check and no contract tying you down. Receive daily alerts via text or email about your credit balance and usage. Arlington has diverse neighborhoods—from family-friendly suburban areas to more urban-centric zones near the entertainment district. ### Corpus Christi Source: https://pogoenergy.com/service-area/texas/corpus-christi/ Pogo Energy is a no-deposit light company providing Corpus Christi and surrounding areas with a flexible pay-as-you-go electric service. From the vibrant streets of Downtown Corpus Christi to the serene neighborhoods of Flour Bluff and Padre Island, Pogo Energy is your reliable, renewable electricity provider. Our pay-as-you-go electric plan is designed to fit your lifestyle, whether you're renting an apartment or owning your home. ### Waco Source: https://pogoenergy.com/service-area/texas/waco/ Pogo Energy offers a better way for the Waco community to manage their electric usage and expenses. With our no-deposit, pay-as-you-go electric plan, you'll have complete insight and control over the electricity you use and pay for. Whether you live near Baylor University, in the Woodway area, or along the Brazos River, Pogo Energy provides reliable, affordable electricity service that supports renewable energy. ### Killeen Source: https://pogoenergy.com/service-area/texas/killeen/ Since 2017 Pogo has been providing the residents of Killeen with reliable prepaid electric services. No deposit, No credit check, No long-term contract, and No B.S. Pogo Energy's prepaid electricity plan is the solution you need to manage your electricity usage and lower your electricity bill near Fort Cavazos (formerly Fort Hood). ### Abilene Source: https://pogoenergy.com/service-area/texas/abilene/ With Pogo Energy's no-deposit electric plans, Abilene residents can enjoy fast, reliable service without the hassle. From Historic Downtown Abilene to neighborhoods like Wylie and River Oaks, Pogo Energy provides reliable, affordable electricity. Whether you're a student at Abilene Christian University, changing apartments, or a family settling into a new home, we make getting electricity simple. ### Wichita Falls Source: https://pogoenergy.com/service-area/texas/wichita-falls/ From downtown Wichita Falls to the neighborhoods of Parker Square and Sikes Estates, Pogo Energy is proud to serve the entire Wichita Falls community. Our no-deposit, prepaid lights plan offers you the flexibility to manage your energy costs. No Deposit Required, Pay-As-You-Go Flexibility, No Long-Term Contracts. ### San Angelo Source: https://pogoenergy.com/service-area/texas/san-angelo-utility-company/ Pogo Energy provides prepaid electricity services in San Angelo designed for real people who want control, transparency, and simplicity. Whether you're new to town or tired of your current electric provider, Pogo makes it easy to get lights on today, without the hassle. Low rates, transparent billing, and no contract obligations. ### Mesquite Source: https://pogoenergy.com/service-area/texas/mesquite-electric-company/ Pogo Energy delivers prepaid electricity to homes and apartments across Mesquite, Texas, with no deposit, no credit check, and no long-term contract. Whether you're new to the area or just tired of high electric bills and hidden fees, Pogo is the electric company in Mesquite that puts you in control. --- ## Blog Articles ### What is LIHEAP and CEAP Energy Assistance? Source: https://pogoenergy.com/blog/what-is-liheap-and-ceap-energy-assistance/ The Comprehensive Energy Assistance Program (CEAP) is a federally funded utility assistance program. If you're a Texan in need of electricity assistance, call 877.399.8939 and talk with a CEAP administrator for your area. Prepaid energy services, as well as postpaid energy services, are eligible for this assistance. ### Do Free Night and Weekend Electric Plans Save Money? Source: https://pogoenergy.com/blog/free-nights-and-weekends-electric-plans/ Getting the electricity you use during the night and over the weekend for free sounds awesome, but the truth is, free nights and weekends aren't all that and might end up costing you more. When an electric company offers free nights and weekends, they charge customers more during billable time frames. They may also add mystery fees to your electric bill. Before jumping on the bandwagon, double-check the math. Simple things like using LED lights, turning off lights, using an air fryer instead of an oven, and keeping HVAC systems maintained are better ways to save. ### Can You Get Electricity with Bad Credit? Source: https://pogoenergy.com/blog/can-you-get-electricity-with-bad-credit/ Bad credit can deny you access to many services, but electric service is a necessity. Pogo Energy does not run credit checks. You can get electricity without a credit check, without a deposit, and start service the same day. ### Prepaid Electric vs Postpaid Electric Plans Source: https://pogoenergy.com/blog/prepaid-electric-vs-postpaid-electric-plans/ A comparison of prepaid and traditional postpaid electricity plans, covering pros and cons of each approach. Prepaid plans offer no deposit, no credit check, daily usage alerts, and budget control. Postpaid plans may have lower rates but come with deposits, credit checks, contracts, and end-of-month bill shock. ### How to Shop for an Electric Service Provider Source: https://pogoenergy.com/blog/how-to-shop-for-an-electric-service-provider/ Choosing an electric service provider can be daunting. Tips for comparing plans, understanding rate structures, and avoiding hidden fees in the deregulated Texas electricity market. ### Are Energy Brokers Making You Broker? Source: https://pogoenergy.com/blog/are-energy-brokers-making-you-broker/ With so many energy plans available, comparing plans and selecting the best option can be confusing. Energy brokers can help businesses and individuals find plans, but sometimes what sounds too good is too good. Important things to know before using an energy broker. ### Why is My Electric Bill So High? Source: https://pogoenergy.com/blog/why-is-my-electric-bill-so-high/ Common reasons for high electricity bills in Texas and practical ways to reduce energy consumption and lower costs. ### Are Light Companies with No Deposit the Best Solution for Texas Residents? Source: https://pogoenergy.com/blog/are-light-companies-with-no-deposit-the-best-solution-for-texas-residents/ When it comes to paying for electricity, no-deposit light companies offer a compelling alternative to traditional providers. Analysis of pros and cons. ### 4 Things Electric Companies Don't Want You To Know Source: https://pogoenergy.com/blog/4-things-electric-companies-dont-want-know/ Hidden practices in the Texas electricity industry that traditional providers don't advertise, and how pay-as-you-go electricity avoids them. ### How does Renewable Energy Get Distributed and What is an REC? Source: https://pogoenergy.com/blog/how-does-renewable-energy-get-distributed-and-what-is-a-rec/ Explanation of Renewable Energy Certificates (RECs) and how clean energy is distributed through the Texas electricity grid. Your choice of energy company impacts the environment. ### Cheap Electricity: The Difference in Electricity Pricing Source: https://pogoenergy.com/blog/cheap-electricity-does-not-mean-bad-electricity/ Pogo provides energy that costs less than many competitors, but it's the same energy you would get from anyone else. All providers get power from the same TDUs. The difference is how companies make their profits—through hidden fees, contracts, and surcharges rather than the electricity itself. ### How Humidity Affects Your Electric Bill Source: https://pogoenergy.com/blog/how-humidity-affects-your-electric-bill/ Humidity affects electric usage primarily through its impact on HVAC systems. High humidity makes air conditioning work harder, increasing electricity consumption in Texas. ### Generating Electricity at Home Source: https://pogoenergy.com/blog/generating-electricity-at-home/ Overview of home electricity generation options available to Texas residents. ### Reduce Energy Consumption – LED Light Bulbs Source: https://pogoenergy.com/blog/reduce-energy-consumption-switch-incandescent-light-bulbs-to-led-light-bulbs/ Being energy efficient is a hot topic. Switching from incandescent to LED light bulbs is one of the easiest ways to reduce energy consumption and save money. ### How Christmas Lights Contribute to Electricity Usage Source: https://pogoenergy.com/blog/how-christmas-lights-contribute-to-electricity-usage/ Many Texas families decorate with strands of lights. The type of lights and the duration they're on can significantly impact your electric usage during the holiday season. ### How Power Companies Distribute Electricity Source: https://pogoenergy.com/blog/how-power-companies-distribute-electricity/ The common thing that all power companies need is customers. Explanation of how electricity is generated, transmitted, and distributed from power plants to homes through the Texas grid. ### Reduce Energy Usage With a Home Energy Audit Source: https://pogoenergy.com/blog/reduce-energy-usage-with-a-home-energy-audit/ A Home Energy Audit can help homeowners identify where their home is wasting electricity and money. Tips for conducting your own audit without hiring expensive professionals. ### Why Prepaid Energy Is Your Moving Solution Source: https://pogoenergy.com/blog/prepaid-energy-moving-solution/ When you're moving, prepaid energy makes the switch easy. It takes less time to switch than it does to unpack a box. No deposit, no setup fee, no cancellation fee. Just charge up $60 into your account and that $60 goes right to work for you. Plus you get 100% clean energy and Pogo Perks rewards. ### Deadly Central Texas Flood – How to Survive a Flash Flood Source: https://pogoenergy.com/blog/deadly-central-texas-flood-how-to-survive-a-flash-flood/ Safety tips from the July 4, 2025 Central Texas flooding. Flood safety, power line hazard awareness, and resources for disaster-affected Texans needing help with electric bills. Stay at least 35 feet away from power lines or anything touching them. Never touch puddles or debris nearby. Avoid floodwaters where power lines may be hidden. ### Light Company with No Deposit in Dallas, Texas Source: https://pogoenergy.com/blog/light-companies-with-no-deposit-in-dallas-texas/ No-deposit electricity options for Dallas area residents. Why Pogo Energy's no-deposit, no-credit-check approach is a smart choice for Dallas residents. ### Searching for an Electric Company in Killeen, Texas? Source: https://pogoenergy.com/blog/searching-for-an-electric-company-in-killeen-texas/ Texas is home to many military bases. Pogo Energy provides reliable prepaid electric service near Fort Cavazos (formerly Fort Hood) with no deposit, no contract, and same-day power. --- ## Sitio en Español (Spanish Site) — Contenido Completo ### Inicio Fuente: https://pogoenergy.com/es/ Pogo Energy ofrece planes de electricidad de pago inmediato para los residentes de Texas y las pequeñas empresas que viven en áreas no reguladas. Como compañía de corriente, estamos comprometidos a proporcionar energía renovable 100% limpia y asequible. Tenemos la misión de facilitar el encendido de las luces sin verificación de crédito, sin depósito y sin compromisos prolongados. Aproveche nuestra garantía de encendido de corriente en el mismo día cuando se registre antes de las 6 p.m., de lunes a sábado. Deje atrás las facturas sorpresa y comience a ahorrar dinero con el plan de electricidad de pago inmediato de Pogo Energy. Beneficios clave: Sin depósito, Corriente el mismo día, Cancelar en cualquier momento, Recompensas de Ventajas Pogo. Cómo funciona Pogo: Paso 1: Comprueba tu dirección, consulta tus tarifas y date de alta en línea. Es rápido y fácil crear tu cuenta. Paso 2: Seleccione cuándo quiere activarse y recargue con tan solo $60. ¡Incluso puede tener energía el mismo día! Paso 3: ¡Disfrute de la energía! Mensajes de texto o correos electrónicos diarios te mantendrán informado de tu consumo y del saldo de tu cuenta. Paso 4: Mantén tu cuenta cargada añadiendo fondos a tu cuenta por Internet o acude a un lugar de pago en efectivo. Ventajas del plan de pago inmediato de energía de Pogo: Electricidad sin contrato: Sin compromiso, sin trucos, ¡sin bromas! Pogo Energy es una compañía de corriente en Texas con un plan de energía de pago inmediato sin contrato a largo plazo, sin verificación de crédito y sin complicaciones para encender su corriente. Controla tu consumo de electricidad: Usted tiene el poder. Con el servicio de corriente de encendido en el mismo día, usted nos dice cuándo encender las luces. Nuestro plan de energía de pago inmediato le ayuda a gestionar su consumo de electricidad y a reducir el gasto. Cuando llegue el momento de recargar, puedes recargar tu cuenta según tus condiciones, en línea o en un lugar de pago en efectivo. Una compañía de corriente con ventajas: Somos la compañía de corriente que quiere que conserve más y obtenga más. Conserve más de su dinero sin depósito, sin cargos por pago atrasado y sin cargos por desconexión, y luego obtenga más con los perks de Pogo. Cada mes ganarás puntos Perks. Puedes utilizar tus puntos para hacer girar la Rueda de Premios Pogo y ganar a lo grande. Dedicados a Salvar el Mañana – 100% Energía Limpia: Entregamos energía renovable al 100%. Puede ahorrar dinero con la corriente de pago inmediato, mientras apoya la electricidad limpia. Únase a nuestra misión para salvar el mundo. Para recibir el servicio de encendido de corriente en el mismo día, debe registrarse y cargar su cuenta con $60 antes de las 6 p.m. CT. El servicio de corriente en el mismo día no está disponible los domingos ni los días festivos. ### Conoce Pogo Fuente: https://pogoenergy.com/es/conoce-pogo/ **Servicio de electricidad sin depósito:** Registrarse en el plan de servicio de corriente prepagada de Pogo es rápido y fácil porque somos una compañía de corriente sin depósito que no verifica su crédito. Somos la opción sin trucos, sin engaños y sin bromas para la electricidad en Texas. **Sin compromiso a largo plazo:** Aunque queremos a todos nuestros clientes, no creemos en crear una situación de rehenes para retenerlos. Cuando decimos servicio de electricidad sin compromiso, queremos decir no contrato de largo plazo, cancele en cualquier momento, sin acoso posterior a la ruptura. **Promesa Pogo:** La Promesa Pogo es nuestro compromiso contigo porque realmente nos importas. Nos comprometemos a dar siempre respeto, a ser transparentes y honestos porque, más que electricidad barata, necesita una compañía de corriente que le escuche y se preocupe por usted y su situación. **100% de energía renovable:** Cuando elijas Pogo como tu compañía de electricidad limpia prepagada, obtendrás una tarifa muy baja y electricidad 100% renovable. Con la energía limpia, estás reduciendo tu huella de carbono, y con Pogo, estás tomando el control de tu consumo de energía para empezar a ahorrar dinero. **Corriente el mismo día:** Nadie quiere esperar a que se encienda la corriente, así que Pogo consigue que las luces se enciendan hoy mismo. Si te das de alta antes de las 18.00 horas, de lunes a sábado, tendrás corriente el mismo día. Por fin una compañía de corriente que no comprueba tu solvencia y enciende la luz el mismo día. **Beneficios de la electricidad prepagada:** No tenemos ningún interés en sorprenderle con tarifas ocultas o una factura eléctrica asombrosamente alta a fin de mes. Con el plan de pago inmediato de Pogo, se mantendrá informado de su consumo eléctrico y sus gastos para poder hacer ajustes y mantenerse dentro de su presupuesto. **Programa de Recompensas Ventajas de Pogo:** Se inscribe automáticamente en nuestro programa Ventajas de Pogo al convertirse en cliente de Pogo. Con Ventajas de Pogo, puede "Girar para Ganar" hasta $50, participar en nuestro sorteo diario de tarjetas de regalo y registrarse para ganar otros grandes premios como $500. Primero, necesitas convertirte en cliente de Pogo; entonces, podrás empezar a disfrutar de un programa de recompensas que te entusiasmará. Ser cliente de Pogo tiene sus ventajas, ¡Ventajas de Pogo! ### Cómo Funciona Pogo Fuente: https://pogoenergy.com/es/como-funciona-pogo/ Paso 1 – Inscríbase en línea – Rápido y fácil: Regístrese en línea en menos de 2 minutos. Primero, confirme que podemos proporcionar electricidad a su hogar, luego configure su cuenta. Es fácil. Responda algunas preguntas, como su nombre, número de teléfono, etc. No hay verificación de crédito ni contrato a largo plazo que firmar. Lo mejor es que nunca se le pedirá que pague un depósito por servicios eléctricos con Pogo. Paso 2 – Obtenga corriente cuando la necesite: Díganos cuándo quiere que se encienda su corriente para que podamos hacerlo posible. La mayoría de las veces, puede tener corriente el mismo día si se inscribe antes de las 6 PM. Todo lo que necesita es inscribirse y cargar su cuenta con tan solo $60. Paso 3 – Deje de adivinar, empiece a saber: Un plan de electricidad prepagada enciende las luces sin complicaciones. Los clientes reciben mensajes de texto o correos electrónicos que les informan del saldo de crédito en su cuenta todos los días. Las alertas diarias proporcionan información para que los clientes puedan controlar mejor su consumo de electricidad y mantenerse dentro de su presupuesto. Paso 4 – Cargue su cuenta: Debe ser sencillo mantener las luces encendidas, no una fuente de estrés. Le enviaremos actualizaciones diarias para que pueda realizar un seguimiento de su consumo y recargar su cuenta cuando su saldo sea bajo. Con Pogo, puede elegir cómo recargar: Apple Pay, Google Pay, tarjeta de crédito o débito, o un lugar de pago en efectivo. También puede seleccionar autopago. ### Preguntas Frecuentes Fuente: https://pogoenergy.com/es/preguntas-frecuentes/ Las preguntas frecuentes en español cubren los mismos temas que la versión en inglés: por qué elegir Pogo, cómo empezar, tarifas y planes, cómo funciona el servicio, facturación y pagos, cargos de TDU, planes de pago diferido y retenciones de interruptor. Consulte la sección de FAQs en inglés arriba para el contenido detallado completo. Los temas principales incluyen: - ¿Por qué elegir Pogo Energy para servicios de energía prepagada? - ¿Qué es la Promesa Pogo? - ¿Qué son las Ventajas de Pogo? - ¿Qué tan confiable es el servicio de Pogo Energy? - ¿Tengo que firmar un contrato? (No) - ¿Cuál es la diferencia entre electricidad prepagada y pospago? - ¿Qué es la "Electricidad Desregulada" en Texas? - ¿Está Pogo Energy disponible en mi área? - ¿Qué información personal necesito para empezar? - ¿Cuánto cuesta empezar con Pogo Energy? ($60 mínimo) - ¿Tienen encendido de corriente el mismo día? (Sí, antes de las 6 PM lunes a sábado) - ¿Puedo cambiar de mi proveedor actual a Pogo Energy? (Sí) - ¿Qué es un Plan de Pago Diferido (DPP)? - ¿Qué es un Saldo de Cuenta Diferido (DAB)? - ¿Cuáles son sus horarios de atención? (Lunes a viernes, 8am a 5pm CT) - ¿Hay cargos por pago atrasado y/o desconexión? (No) - ¿Cuánto necesito pagar para reconectar el servicio? ($25 cargo de reconexión) - ¿Qué es una retención de interruptor (switch hold)? - ¿Qué es un TDU? ### Atención al Cliente Fuente: https://pogoenergy.com/es/soporte/ Asistencia Energética de Pogo Energy está aquí para ayudarle a evitar la desconexión cuando no pueda llevar el saldo de su cuenta por encima de $0.01. Conozca nuestro Plan de Pago Diferido (DPP) y cómo le ayuda a mantener las luces encendidas cuando su consumo de electricidad supera su presupuesto. Contacte a Pogo para Servicios de Asistencia Energética si descubre que se ha colocado una retención de interruptor en la dirección de servicio. Estamos aquí para ayudarle a navegar el proceso para eliminar una retención de interruptor o una eliminación de ESI-ID. Si necesita chatear sobre electricidad prepagada con Pogo, Edison, nuestro agente virtual 24×7, está disponible para asistirle. También puede obtener la información que necesita para canjear sus Ventajas de Pogo, cambiar la configuración de su cuenta o recuperar un PIN o código de acceso olvidado. ### Contacto Fuente: https://pogoenergy.com/es/contacto/ Chat: Haga clic en el icono de burbuja de chat en la esquina inferior derecha de cualquier página para chatear con Edison, nuestro agente virtual, 24/7 o chatear con un humano en vivo durante nuestro horario de atención. Correo electrónico: support@pogoenergy.com (incluya su PIN de cuenta Pogo de 4 dígitos; revise su carpeta de spam para respuestas) Llamar: 888-764-6669 Correo postal: P.O. Box 12346, Dallas, TX 75225 Horario de atención: Lunes – Viernes 8am – 5pm CT Contactos de emergencia por cortes de energía: - Oncor (DFW y oeste de Texas): 888-313-4747 - CenterPoint (Houston y áreas circundantes): 800-332-7143 - AEP Central (área CP&L): 866-223-8508 - AEP North (área WTU): 866-223-8508 - TNMP (Texas-New Mexico Power): 888-866-7456 ### Ventajas de Pogo (Pogo Perks) Fuente: https://pogoenergy.com/es/ventajas/ ¡Ser cliente de Pogo tiene sus ventajas! Como valioso cliente de Pogo, ganará automáticamente Puntos Pogo cada mes. Puede usar sus puntos para girar la Rueda de Premios Pogo, participar en sorteos, jugar juegos o ahorrar de más de 500,000 formas. **Puntos Ventajas de Pogo:** Obtenga Puntos Pogo cada mes que puede usar para ahorrar de más de 500,000 formas. **Girar la Rueda de Premios:** Gire la Rueda de Premios Pogo para tener la oportunidad de ganar tarjetas de regalo y créditos en su factura Pogo. **Sorteos de Tarjetas de Regalo:** Participe para tener la oportunidad de ganar una tarjeta de regalo de marca popular cada día. **Sorteos de Productos:** Participe para tener la oportunidad de ganar productos de marca popular cada fin de semana. **Sorteos de Efectivo:** Puede participar para tener la oportunidad de ganar $500 en efectivo. Los sorteos de efectivo se ganan cada mes. **Bonificaciones y Juegos:** Disfrute de ofertas diarias, sorpresas, juegue juegos para ganar bonificaciones y mucho más. Use sus Puntos Ventajas de Pogo para ahorrar en marcas populares como Chili's, The North Face, Sony, Olive Garden, Amazon, Target, Subway, Walmart y más. Cómo funciona: Inscríbase (únase a la familia Pogo Energy) → Inicie sesión (configuraremos su cuenta de Ventajas de Pogo el mismo día) → Gane Puntos Pogo (cada mes con juegos y desafíos) → Gaste o ahorre (gaste puntos a medida que los gana o ahorre para algo grande). --- ## Sitemaps For a complete list of all pages including additional service area pages, blog posts, and Spanish equivalents not fully included above: - XML Sitemap: https://pogoenergy.com/sitemap_index.xml --- © Pogo Energy LLC. PUCT No. 10228. Phone: 888-764-6669 Email: support@pogoenergy.com Address: P.O. Box 12346, Dallas, TX 75225 Website: https://pogoenergy.com Spanish: https://pogoenergy.com/es/ Legal: https://pogoenergy.com/legal-privacy/ -