{"id":33349,"date":"2022-10-13T13:47:10","date_gmt":"2022-10-13T18:47:10","guid":{"rendered":"https:\/\/stg-mkg.pogoenergy.com\/soporte\/asistencia-energetica\/dpp\/"},"modified":"2026-10-12T16:08:01","modified_gmt":"2026-10-12T21:08:01","slug":"plan-de-pago-aplazado","status":"publish","type":"page","link":"https:\/\/pogoenergy.com\/es\/soporte\/asistencia-energetica\/plan-de-pago-aplazado\/","title":{"rendered":"Plan de pago diferido"},"content":{"rendered":"\n<!-- ================= SECTION 1: HERO \u2014 PASTE-START ================= --><style>.wp-block-navigation:not(.has-background) .wp-block-navigation__submenu-container {\n    z-index: 99;\n}\nheader.wp-block-template-part {\npadding: 0 20px !important;\n}\n.wp-site-blocks {\npadding: 0;\n}\n:root :where(.is-layout-flow) > * {\n    margin-block-start: 0;\n}\n\n.pgah{position:relative;overflow:hidden;background:#FF6BCB;color:#fff;}\n.pgah.pgah-orange{background:#F9A11B;}\n.pgah.pgah-blue{background:#1A3ED6;}\n.pgah.pgah-cyan{background:#0BC9F0;}\n.pgah.pgah-green{background:#6FE12A;color:#1A3ED6;}\n.pgah *{box-sizing:border-box;}\n.pgah-wrap{position:relative;z-index:2;max-width:1200px;margin:0 auto;padding:80px 24px 90px;}\n.pgah-text{max-width:520px;}\n.pgah h1{font-size:clamp(32px,4.2vw,52px);font-weight:600;line-height:1.15;margin:0 0 24px;color:inherit;}\n.pgah h1 span{color:#1A3ED6;}\n.pgah .pgah-sub{font-size:clamp(18px,2vw,24px);font-weight:500;line-height:1.3;margin:0 0 14px;color:inherit;}\n.pgah .pgah-sub.pgah-sub-sm{font-size:16px;font-weight:400;}\n.pgah p{font-size:18px;line-height:1.5;margin:0 0 30px;color:inherit;}\n.pgah .pgah-sm{font-size:15px;}\n.pgah-text > :last-child{margin-bottom:0;}\n.pgah-btn{display:inline-block;background:#1A3ED6;color:#fff;text-decoration:none;border-radius:999px;padding:10px 20px;font-size:19px;font-weight:500;transition:transform .15s ease;}\n.pgah-btn:hover{transform:scale(1.04);color:#fff;text-decoration:none;}\n.pgah-btn.pgah-btn-white{background:#fff;color:#1A3ED6;}\n.pgah-btn.pgah-btn-white:hover{color:#1A3ED6;}\n\/* REPLACE-ME: white arches image (transparent PNG) *\/\n.pgah-arches{position:absolute;z-index:1;right:0;top:50%;transform:translateY(-50%);width:min(40vw,580px);height:auto;pointer-events:none;}\n@media (max-width:900px){\n  .pgah-arches{display:none;}\n  .pgah-wrap{padding:60px 24px 70px;text-align:center;}\n  .pgah-text{margin:0 auto;}\n  .pgah p{font-size:16px;}\n}\n<\/style><section class=\"pgah pgah-cyan\"><img decoding=\"async\" class=\"pgah-arches\" src=\"https:\/\/pogoenergy.com\/wp-content\/uploads\/2026\/10\/white-details-pogo.webp\" alt=\"\"\/><div class=\"pgah-wrap\"><div class=\"pgah-text\"><h1>Deferred Payment Plan (DPP)<\/h1><p class=\"pgah-sub\">Get a Little Help Paying for Your Electricity<\/p><p class=\"pgah-sm\">Behind on your balance? A DPP lets you keep the lights on now and pay what you owe a little at a time \u2014 automatically, as you recharge.<\/p><\/div><\/div><\/section><!-- ================= SECTION 1: HERO \u2014 PASTE-END ================= -->\n\n<style>.pgcd{background:#fff;padding:90px 0 110px;}\n.pgcd.pgcd-gray{background:#F0F0F0;}\n.pgcd *{box-sizing:border-box;}\n.pgcd-wrap{max-width:1200px;margin:0 auto;padding:0 24px;}\n.pgcd h2{color:#1A3ED6;text-align:center;font-size:clamp(28px,3.6vw,44px);font-weight:500;line-height:1.2;margin:0 0 28px;}\n.pgcd-intro{max-width:960px;margin:0 auto 60px;text-align:center;color:#2b2b2b;font-size:17px;line-height:1.45;}\n.pgcd-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(0,360px));justify-content:center;gap:36px;}\n.pgcd-card{border-radius:12px;text-align:center;padding:44px 32px 40px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:18px;min-height:280px;transition:transform .25s ease,box-shadow .25s ease;}\n.pgcd-card:nth-child(3n+1){transform:rotate(-4deg);}\n.pgcd-card:nth-child(3n+2){transform:rotate(-2deg);}\n.pgcd-card:nth-child(3n+3){transform:rotate(3deg);}\n.pgcd-card:hover{transform:rotate(0) translateY(-4px);box-shadow:0 16px 32px rgba(0,0,0,.14);}\n.pgcd-blue{background:#1A3ED6;color:#fff;}\n.pgcd-pink{background:#FF6BCB;color:#fff;}\n.pgcd-cyan{background:#0BC9F0;color:#fff;}\n.pgcd-orange{background:#F9A11B;color:#fff;}\n.pgcd-green{background:#6FE12A;color:#1A3ED6;}\n.pgcd-white{background:#fff;color:#2b2b2b;box-shadow:0 8px 24px rgba(0,0,0,.08);}\n.pgcd-white h3{color:#1A3ED6;}\n.pgcd-icon{width:88px;height:88px;border-radius:50%;background:#fff;display:flex;align-items:center;justify-content:center;flex-shrink:0;}\n.pgcd-white .pgcd-icon{background:transparent;}\n.pgcd-icon img{width:58px;height:58px;object-fit:contain;display:block;}\n.pgcd-card h3{margin:0;font-size:26px;font-weight:500;line-height:1.2;color:inherit;}\n.pgcd-white h3{color:#1A3ED6;}\n.pgcd-card p{margin:0;font-size:16px;line-height:1.4;max-width:290px;color:inherit;}\n.pgcd-card a{color:inherit;text-decoration:underline;}\n.pgcd-card .pgcd-btn{display:inline-block;background:#fff;color:#1A3ED6;text-decoration:none;border-radius:999px;padding:9px 26px;font-size:18px;font-weight:500;margin-top:6px;}\n.pgcd-note{max-width:900px;margin:60px auto 0;text-align:center;color:#2b2b2b;font-size:15px;line-height:1.5;}\n@media (max-width:900px){\n  .pgcd{padding:60px 0 80px;}\n  .pgcd-intro{font-size:16px;margin-bottom:48px;}\n  .pgcd-grid{grid-template-columns:minmax(0,420px);gap:44px;}\n}\n<\/style><section class=\"pgcd \"><div class=\"pgcd-wrap\"><h2>What Is a DPP?<\/h2><p class=\"pgcd-intro\">A deferred payment plan (DPP) is an arrangement between you and Pogo that allows you to pay for outstanding energy costs over time without disconnecting your electric service due to nonpayment. In short:<\/p><div class=\"pgcd-grid\"><div class=\"pgcd-card pgcd-blue\"><!-- REPLACE-ME: icon image --><div class=\"pgcd-icon\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/11\/weve-got-your-back-icon-resize.webp\" alt=\"\"\/><\/div><h3>Power Stays On<\/h3><p>A DPP gets your balance above $0.00 so you avoid a disconnect, or it allows you to get reconnected if you\u2019ve been disconnected.<\/p><\/div><div class=\"pgcd-card pgcd-pink\"><!-- REPLACE-ME: icon image --><div class=\"pgcd-icon\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2023\/06\/payment-1.webp\" alt=\"\"\/><\/div><h3>Pay Over Time<\/h3><p>What you owe becomes a separate DPP balance that you pay back gradually, not all at once.<\/p><\/div><div class=\"pgcd-card pgcd-green\"><!-- REPLACE-ME: icon image --><div class=\"pgcd-icon\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/10\/money-icon-1.webp\" alt=\"\"\/><\/div><h3>It\u2019s Automatic<\/h3><p>Repayment happens as part of your normal recharges. No separate bills, no due dates to remember.<\/p><\/div><\/div><\/div><\/section>\n\n<!-- ================= SECTION 3: HOW DO I GET A DPP \u2014 PASTE-START ================= --><style>.pgcd{background:#fff;padding:90px 0 110px;}\n.pgcd.pgcd-gray{background:#F0F0F0;}\n.pgcd *{box-sizing:border-box;}\n.pgcd-wrap{max-width:1200px;margin:0 auto;padding:0 24px;}\n.pgcd h2{color:#1A3ED6;text-align:center;font-size:clamp(28px,3.6vw,44px);font-weight:500;line-height:1.2;margin:0 0 28px;}\n.pgcd-intro{max-width:960px;margin:0 auto 60px;text-align:center;color:#2b2b2b;font-size:17px;line-height:1.45;}\n.pgcd-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(0,360px));justify-content:center;gap:36px;}\n.pgcd-card{border-radius:12px;text-align:center;padding:44px 32px 40px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:18px;min-height:280px;transition:transform .25s ease,box-shadow .25s ease;}\n.pgcd-card:nth-child(3n+1){transform:rotate(-4deg);}\n.pgcd-card:nth-child(3n+2){transform:rotate(-2deg);}\n.pgcd-card:nth-child(3n+3){transform:rotate(3deg);}\n.pgcd-card:hover{transform:rotate(0) translateY(-4px);box-shadow:0 16px 32px rgba(0,0,0,.14);}\n.pgcd-blue{background:#1A3ED6;color:#fff;}\n.pgcd-pink{background:#FF6BCB;color:#fff;}\n.pgcd-cyan{background:#0BC9F0;color:#fff;}\n.pgcd-orange{background:#F9A11B;color:#fff;}\n.pgcd-green{background:#6FE12A;color:#1A3ED6;}\n.pgcd-white{background:#fff;color:#2b2b2b;box-shadow:0 8px 24px rgba(0,0,0,.08);}\n.pgcd-white h3{color:#1A3ED6;}\n.pgcd-icon{width:88px;height:88px;border-radius:50%;background:#fff;display:flex;align-items:center;justify-content:center;flex-shrink:0;}\n.pgcd-white .pgcd-icon{background:transparent;}\n.pgcd-icon img{width:58px;height:58px;object-fit:contain;display:block;}\n.pgcd-card h3{margin:0;font-size:26px;font-weight:500;line-height:1.2;color:inherit;}\n.pgcd-white h3{color:#1A3ED6;}\n.pgcd-card p{margin:0;font-size:16px;line-height:1.4;max-width:290px;color:inherit;}\n.pgcd-card a{color:inherit;text-decoration:underline;}\n.pgcd-card .pgcd-btn{display:inline-block;background:#fff;color:#1A3ED6;text-decoration:none;border-radius:999px;padding:9px 26px;font-size:18px;font-weight:500;margin-top:6px;}\n.pgcd-note{max-width:900px;margin:60px auto 0;text-align:center;color:#2b2b2b;font-size:15px;line-height:1.5;}\n@media (max-width:900px){\n  .pgcd{padding:60px 0 80px;}\n  .pgcd-intro{font-size:16px;margin-bottom:48px;}\n  .pgcd-grid{grid-template-columns:minmax(0,420px);gap:44px;}\n}\n<\/style><section class=\"pgcd pgcd-gray\"><div class=\"pgcd-wrap\"><h2>How Do I Get a DPP?<\/h2><p class=\"pgcd-intro\">We\u2019ll tell you right away if you qualify. We will never set one up without your explicit request.<\/p><div class=\"pgcd-grid\"><div class=\"pgcd-card pgcd-white\"><!-- REPLACE-ME: icon image --><div class=\"pgcd-icon\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/11\/online-chat-icon-resize.webp\" alt=\"\"\/><\/div><h3>Online Chat<\/h3><p>Open the chat in the bottom right corner of our website and type <strong>\u201cDPP\u201d<\/strong> to get started.<\/p><\/div><div class=\"pgcd-card pgcd-white\"><!-- REPLACE-ME: icon image --><div class=\"pgcd-icon\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/10\/icon-chat-questions.webp\" alt=\"\"\/><\/div><h3>Text Message<\/h3><p>Text <strong>DPP<\/strong> to <strong>24197<\/strong>, or reply <strong>\u201cDPP\u201d<\/strong> to your daily balance text to see if you qualify.<\/p><\/div><div class=\"pgcd-card pgcd-white\"><!-- REPLACE-ME: icon image --><div class=\"pgcd-icon\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/11\/text-message-shortcuts-icon-resize.webp\" alt=\"\"\/><\/div><h3>Phone<\/h3><p>Call <a href=\"tel:8887646669\">888-764-6669<\/a> and select <strong>option 4<\/strong> to request a DPP over the phone.<\/p><\/div><\/div><p class=\"pgcd-note\">Note: If you already have a DPP and it exceeds $40, you will need to talk to an agent to see if you qualify for additional assistance. Message and data rates may apply.*<\/p><\/div><\/section><!-- ================= SECTION 3: HOW DO I GET A DPP \u2014 PASTE-END ================= -->\n\n<!-- ================= SECTION 4: HOW DO I REPAY \u2014 PASTE-START ================= -->\n<style>\n.pgsp{background:#F0F0F0;padding:90px 0;}\n.pgsp.pgsp-white{background:#fff;}\n.pgsp *{box-sizing:border-box;}\n.pgsp-wrap{max-width:1200px;margin:0 auto;padding:0 24px;display:grid;grid-template-columns:1fr 1fr;gap:80px;align-items:center;}\n.pgsp h2{color:#1A3ED6;font-size:clamp(28px,3.6vw,44px);font-weight:500;line-height:1.2;margin:0 0 26px;}\n.pgsp-text p{color:#2b2b2b;font-size:16px;line-height:1.45;margin:0 0 18px;}\n.pgsp-text p:last-child{margin-bottom:0;}\n.pgsp-text a{color:#1A3ED6;}\n\/* table *\/\n.pgsp-table{width:100%;border-collapse:separate;border-spacing:0;border-radius:12px;overflow:hidden;background:#1A3ED6;}\n.pgsp-table th{background:#6FE12A;color:#1A3ED6;font-size:15px;font-weight:600;text-align:left;padding:18px 20px;}\n.pgsp-table td{color:#fff;font-size:15px;line-height:1.4;padding:20px;border-top:2px solid #fff;vertical-align:top;}\n.pgsp-table th + th,.pgsp-table td + td{border-left:2px solid #fff;}\n\/* repayment example *\/\n.pgsp-ex{background:#1A3ED6;border-radius:12px;color:#fff;padding:34px 30px;}\n.pgsp-ex h4{margin:0 0 22px;font-size:17px;font-weight:600;text-align:center;color:#fff;}\n.pgsp-bar{display:flex;border-radius:10px;overflow:hidden;min-height:60px;}\n.pgsp-bar span{display:flex;flex-direction:column;align-items:center;justify-content:center;font-weight:600;font-size:15px;color:#fff;}\n.pgsp-bar small{font-weight:400;font-size:12px;}\n.pgsp-b80{flex:4;background:#6FE12A;}\n.pgsp-b20{flex:1;background:#F9A11B;}\n.pgsp-legend{display:flex;gap:20px;margin-top:18px;font-size:13px;line-height:1.4;}\n.pgsp-legend span{flex:4;}\n.pgsp-legend span + span{flex:1.6;}\n.pgsp-legend b{display:block;}\n@media (max-width:900px){\n  .pgsp{padding:60px 0;}\n  .pgsp-wrap{grid-template-columns:1fr;gap:40px;}\n  .pgsp-text{text-align:center;}\n  .pgsp-table th,.pgsp-table td{font-size:13px;padding:14px 12px;}\n}\n<\/style>\n<section class=\"pgsp pgsp-white\">\n  <div class=\"pgsp-wrap\">\n    <div class=\"pgsp-text\">\n      <h2>\u00bfC\u00f3mo puedo pagar el saldo pendiente de mi DPP?<\/h2>\n      <p>Simplemente recarga como lo haces normalmente. Cada vez que recargas, <strong>el 20 % del importe se destina autom\u00e1ticamente a tu saldo del DPP<\/strong> y el 80 % restante se utiliza para suministrar corriente a tu hogar. <\/p>\n      <p>\u00bfQuieres liquidarlo antes? Puedes ajustar el porcentaje de amortizaci\u00f3n llamando al <a href=\"tel:8887646669\">888-764-6669<\/a>, seleccionando la opci\u00f3n 4 y, a continuaci\u00f3n, la opci\u00f3n 2. <\/p>\n    <\/div>\n    <div class=\"pgsp-visual\">\n      <div class=\"pgsp-ex\">\n        <h4>Ejemplo: Recargas 50 d\u00f3lares<\/h4>\n        <div class=\"pgsp-bar\">\n          <span class=\"pgsp-b80\">40 $<small>tu factura de electricidad<\/small><\/span>\n          <span class=\"pgsp-b20\"><small>10 $ tu DPP<\/small><\/span>\n        <\/div>\n        <div class=\"pgsp-legend\">\n          <span><b>El 80 % se destina<\/b>al saldo de tu cuenta para que no te corten la corriente<\/span>\n          <span><b>El 20 % se destina<\/b>autom\u00e1ticamente a reducir el saldo de tu DPP<\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n<!-- ================= SECTION 4: HOW DO I REPAY \u2014 PASTE-END ================= -->\n\n<!-- ================= SECTION 5: TIMELINE \u2014 PASTE-START ================= -->\n<style>\n.pgtl{background:#F0F0F0;padding:90px 0 100px;}\n.pgtl *{box-sizing:border-box;}\n.pgtl-wrap{max-width:1200px;margin:0 auto;padding:0 24px;}\n.pgtl h2{color:#1A3ED6;text-align:center;font-size:clamp(28px,3.6vw,44px);font-weight:500;line-height:1.2;margin:0 0 16px;}\n.pgtl-sub{color:#1A3ED6;text-align:center;font-size:clamp(18px,2vw,22px);font-weight:500;margin:0;}\n.pgtl-intro{max-width:700px;margin:0 auto;text-align:center;color:#2b2b2b;font-size:16px;line-height:1.45;}\n.pgtl-list{position:relative;max-width:760px;margin:70px auto 0;padding:0;list-style:none;}\n.pgtl-list:before{content:'';position:absolute;left:13px;top:14px;bottom:0;width:2px;background:#fff;}\n.pgtl-item{position:relative;display:grid;grid-template-columns:28px 1fr;gap:30px;padding-bottom:44px;}\n.pgtl-item:last-child{padding-bottom:0;}\n.pgtl-num{position:relative;width:28px;height:28px;border-radius:50%;color:#fff;font-size:14px;font-weight:600;display:flex;align-items:center;justify-content:center;}\n.pgtl-green{background:#6FE12A;}\n.pgtl-orange{background:#F9A11B;}\n.pgtl-pink{background:#FF6BCB;}\n.pgtl-blue{background:#1A3ED6;}\n.pgtl-kicker{display:block;color:#1A3ED6;font-size:15px;font-weight:400;margin:0 0 4px;}\n.pgtl-item h3{color:#1A3ED6;font-size:20px;font-weight:600;line-height:1.3;margin:0 0 12px;}\n.pgtl-item p{color:#2b2b2b;font-size:15px;line-height:1.45;margin:0 0 6px;}\n.pgtl-item p:last-child{margin-bottom:0;}\n.pgtl-item ul{margin:4px 0 0;padding-left:18px;color:#2b2b2b;font-size:15px;line-height:1.45;}\n.pgtl-item a{color:#1A3ED6;}\n@media (max-width:640px){\n  .pgtl{padding:60px 0 70px;}\n  .pgtl-list{margin-top:44px;}\n  .pgtl-item{gap:16px;}\n  .pgtl-item h3{font-size:19px;}\n}\n<\/style>\n<section class=\"pgtl\">\n  <div class=\"pgtl-wrap\">\n    <h2>\u00bfCu\u00e1ndo necesitar\u00eda un DPP?<\/h2>\n    <p class=\"pgtl-intro\">Si te queda poco saldo, te avisaremos por SMS y\/o correo electr\u00f3nico antes de que pase nada. Esta es la secuencia de pasos, y aqu\u00ed es donde un DPP puede ayudarte: <\/p>\n    <ol class=\"pgtl-list\">\n      <li class=\"pgtl-item\">\n        <span class=\"pgtl-num pgtl-green\">1<\/span>\n        <div>\n          <h3><span class=\"pgtl-kicker\">Saldo bajo:<\/span>recibes una alerta de saldo bajo<\/h3>\n          <p>Cuando tu saldo se acerque al l\u00edmite de corte o lo supere, te enviaremos un mensaje con tu saldo actual y tu consumo. Tu servicio a\u00fan no corre peligro de ser cortado. <\/p>\n          <p>Responde \u00abDPP\u00bb a este mensaje para ver si cumples los requisitos.<\/p>\n        <\/div>\n      <\/li>\n      <li class=\"pgtl-item\">\n        <span class=\"pgtl-num pgtl-orange\">2<\/span>\n        <div>\n          <h3><span class=\"pgtl-kicker\">Alrededor de las 7:00 de la ma\u00f1ana del d\u00eda de la desconexi\u00f3n<\/span>, recibes una alerta de riesgo de desconexi\u00f3n<\/h3>\n          <p>Si tu cuenta cumple los requisitos para ser desconectada por impago (un \u00abDNP\u00bb), te diremos cu\u00e1l es la recarga m\u00ednima necesaria y que el servicio corre el riesgo de ser desconectado a las 11 de la ma\u00f1ana de ese mismo d\u00eda. Recarga tu cuenta o solicita un DPP antes de las 11 de la ma\u00f1ana para que no te corten el servicio. <\/p>\n        <\/div>\n      <\/li>\n      <li class=\"pgtl-item\">\n        <span class=\"pgtl-num pgtl-pink\">3<\/span>\n        <div>\n          <h3>A <span class=\"pgtl-kicker\">las 11:00 h, si el saldo sigue siendo negativo<\/span>, se env\u00eda una solicitud de desconexi\u00f3n<\/h3>\n          <p>Pogo env\u00eda la solicitud de corte a tu empresa de suministro (TDU) y te env\u00eda un mensaje con los saldos de tu cuenta y del DPP, junto con el importe necesario para volver a conectarte.<\/p>\n        <\/div>\n      <\/li>\n      <li class=\"pgtl-item\">\n        <span class=\"pgtl-num pgtl-blue\">4<\/span>\n        <div>\n          <h3><span class=\"pgtl-kicker\">Una vez que hayas recargado o vuelto<\/span>a <span class=\"pgtl-kicker\">poner<\/span>en marcha <span class=\"pgtl-kicker\">un DPPPower<\/span>en un plazo de 2 horas<\/h3>\n          <p>En cuanto tu saldo supere los 0,00 $, la compa\u00f1\u00eda el\u00e9ctrica tiene 2 horas para restablecerte la corriente, las 24 horas del d\u00eda, los 7 d\u00edas de la semana. (Pogo no controla este plazo, y no se aplica a los cortes debidos a condiciones meteorol\u00f3gicas u otras causas). <\/p>\n        <\/div>\n      <\/li>\n    <\/ol>\n  <\/div>\n<\/section>\n<!-- ================= SECTION 5: TIMELINE \u2014 PASTE-END ================= -->\n\n<!-- ================= SECTION 6: GOOD TO KNOW + SCHEMA \u2014 PASTE-START ================= -->\n<style>\n.pgfg{background:#F0F0F0;padding:90px 0 110px;}\n.pgfg.pgfg-white{background:#fff;}\n.pgfg *{box-sizing:border-box;}\n.pgfg-wrap{max-width:1200px;margin:0 auto;padding:0 24px;}\n.pgfg h2{color:#1A3ED6;text-align:center;font-size:clamp(28px,3.6vw,44px);font-weight:500;line-height:1.2;margin:0 0 60px;}\n.pgfg .pgfg-sub{color:#1A3ED6;text-align:center;font-size:clamp(18px,2vw,22px);font-weight:500;margin:-44px 0 60px;}\n.pgfg-grid{display:grid;grid-template-columns:1fr 1fr;gap:56px 80px;}\n.pgfg-item h3{color:#1A3ED6;font-size:22px;font-weight:500;line-height:1.25;margin:0 0 12px;}\n.pgfg-item p{color:#2b2b2b;font-size:16px;line-height:1.45;margin:0;max-width:480px;}\n.pgfg-item a{color:#1A3ED6;}\n@media (max-width:760px){\n  .pgfg{padding:50px 0 70px;}\n  .pgfg h2{margin-bottom:40px;text-align:left;}\n  .pgfg .pgfg-sub{margin:-28px 0 40px;text-align:left;}\n  .pgfg-grid{grid-template-columns:1fr;gap:34px;}\n}\n<\/style>\n<section class=\"pgfg pgfg-white\">\n  <div class=\"pgfg-wrap\">\n    <h2>Es bueno saberlo<\/h2>\n    <div class=\"pgfg-grid\">\n      <div class=\"pgfg-item\">\n        <h3>\u00bfTiene que estar encendida la corriente para poder usar el DPP?<\/h3>\n        <p>No. Puedes solicitar un DPP en cualquier momento, da igual si tienes la corriente conectada o no. El objetivo de un DPP es que el saldo de tu cuenta supere los 0,00 $ para evitar que te corten la corriente o para que te la vuelvan a conectar.  <\/p>\n      <\/div>\n      <div class=\"pgfg-item\">\n        <h3>\u00bfPuedo solicitar otro DPP si todav\u00eda estoy pagando uno?<\/h3>\n        <p>\u00a1Preg\u00fantanos! Solic\u00edtalo a trav\u00e9s del chat en l\u00ednea (escribe \u00abDPP\u00bb), env\u00eda un SMS con la palabra \u00abDPP\u00bb al 24197 o llama <a href=\"tel:8887646669\">al 888-764-6669<\/a> y selecciona la opci\u00f3n 4 para saber si cumples los requisitos. <\/p>\n      <\/div>\n      <div class=\"pgfg-item\">\n        <h3>\u00bfQu\u00e9 es un \u00abswitch hold\u00bb?<\/h3>\n        <p>Mientras tengas un DPP, se aplica autom\u00e1ticamente una restricci\u00f3n de cambio en tu cuenta. Esto te impide cambiar de proveedor de electricidad mientras tengas un saldo pendiente con Pogo. Una vez que hayas pagado el DPP en su totalidad, se eliminar\u00e1 la restricci\u00f3n de cambio.    <a href=\"https:\/\/pogoenergy.com\/support\/energy-assistance\/switch-hold-removal\/\">M\u00e1s informaci\u00f3n sobre c\u00f3mo eliminar la retenci\u00f3n del interruptor.<\/a><\/p>\n      <\/div>\n      <div class=\"pgfg-item\">\n        <h3>\u00bfD\u00f3nde puedo leer las condiciones completas?<\/h3>\n        <p>Visita nuestras <a href=\"https:\/\/pogoenergy.com\/terms-of-service\/\">Condiciones del servicio<\/a> para conocer todos los t\u00e9rminos y condiciones con relaci\u00f3n a nuestro Plan de pago diferido.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\"@type\": \"Question\", \"name\": \"Does my power have to be on to get a DPP?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"No. You can request a DPP anytime, it does not matter if your power is on or off. The purpose of a DPP is to get your account balance over $0.00 to avoid a disconnect or get reconnected.\"}},\n    {\"@type\": \"Question\", \"name\": \"Can I get another DPP if I'm still paying on one?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Ask us! Request one through the online chat (type \\\"DPP\\\"), text DPP to 24197, or call 888-764-6669 and select option 4 to find out if you qualify.\"}},\n    {\"@type\": \"Question\", \"name\": \"What's a switch hold?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"While you have a DPP, a switch hold is automatically placed on your account. It prevents you from switching electric providers while you have an outstanding balance with Pogo. Once your DPP is paid back in full, the switch hold is removed. Learn more about switch hold removal.\"}},\n    {\"@type\": \"Question\", \"name\": \"Where can I read the full terms?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Visit our Terms of Service for all the terms and conditions relating to our Deferred Payment Plan.\"}}\n  ]\n}\n<\/script>\n<!-- ================= SECTION 6: GOOD TO KNOW + SCHEMA \u2014 PASTE-END ================= -->\n\n<style>.pgcta{position:relative;background:#F0F0F0;}\n.pgcta.pgcta-white{background:#fff;}\n.pgcta *{box-sizing:border-box;}\n\/* green arches image (transparent PNG), sits on the seam *\/\n.pgcta-arches{display:block;width:min(45vw,540px);height:auto;margin:0 auto -20px 0;}\n.pgcta-band{background:#1A3ED6;color:#fff;text-align:center;padding:60px 24px 70px;}\n.pgcta-kicker{font-size:22px;font-weight:500;margin:0 0 10px;color:#fff;}\n.pgcta h2{font-size:clamp(28px,3.6vw,42px);font-weight:500;line-height:1.2;margin:0 0 30px;color:#fff;}\n.pgcta-band p{max-width:720px;margin:0 auto 24px;font-size:16px;line-height:1.45;color:#fff;}\n.pgcta-tip{max-width:780px;margin:0 auto 34px;background:#1733B8;border-radius:14px;padding:16px 28px;font-size:16px;line-height:1.45;color:#fff;}\n.pgcta-btn{display:inline-block;background:#6FE12A;color:#1A3ED6;text-decoration:none;border-radius:999px;padding:9px 20px;font-size:18px;font-weight:500;transition:transform .15s ease;}\n.pgcta-btn:hover{transform:scale(1.04);color:#1A3ED6;text-decoration:none;}\n@media (max-width:640px){\n  .pgcta-arches{width:62vw;}\n  .pgcta-kicker{font-size:16px;}\n  .pgcta h2{font-size:26px;}\n  .pgcta-band p,.pgcta-tip{font-size:15px;}\n}\n<\/style><section class=\"pgcta pgcta-white\"><img decoding=\"async\" class=\"pgcta-arches\" src=\"\/wp-content\/uploads\/2026\/10\/pogo-green-details.webp\" alt=\"\"\/><div class=\"pgcta-band\"><h2>Looking for an Alternative to a DPP?<\/h2><p>Pogo Energy has agreements with state and local agencies to provide energy assistance to Pogo customers.<\/p><a class=\"pgcta-btn\" href=\"https:\/\/pogoenergy.com\/support\/energy-assistance\/\">Explore Options<\/a><\/div><\/section>\n\n<!-- ================= SECTION 8: FINE PRINT \u2014 PASTE-START ================= -->\n<style>\n.pgfine{background:#fff;padding:40px 0 50px;}\n.pgfine-wrap{max-width:1200px;margin:0 auto;padding:0 24px;box-sizing:border-box;}\n.pgfine p{color:#2b2b2b;font-size:12px;line-height:1.5;margin:0 0 14px;}\n.pgfine p:last-child{margin-bottom:0;}\n.pgfine a{color:#2b2b2b;text-decoration:underline;}\n<\/style>\n<section class=\"pgfine\">\n  <div class=\"pgfine-wrap\">\n    <p>Visita nuestras <a href=\"https:\/\/pogoenergy.com\/terms-of-service\/\">Condiciones del servicio<\/a> para conocer todos los t\u00e9rminos y condiciones con relaci\u00f3n a nuestro Plan de pago diferido. \u00bfBusca una alternativa a un plan de pago aplazado? Pogo Energy tiene acuerdos con agencias estatales y locales para proporcionar asistencia energ\u00e9tica a los clientes de Pogo.  <\/p>\n    <p>*Pueden aplicarse tarifas por mensajes y datos. <a href=\"https:\/\/my.pogoenergy.com\/sign-in\">Inicia sesi\u00f3n en<\/a> tu cuenta para cambiar tus preferencias de comunicaci\u00f3n a \u00absolo correo electr\u00f3nico\u00bb si ya no quieres recibir mensajes obligatorios de Pogo por SMS. Te enviamos actualizaciones diarias de tu cuenta y otra informaci\u00f3n obligatoria (como la confirmaci\u00f3n del DPP) a trav\u00e9s de tu m\u00e9todo de comunicaci\u00f3n preferido. Responde \u00abHELP\u00bb a los SMS si necesitas ayuda con tu cuenta. Responde \u00abSTOP\u00bb a los mensajes de texto para dejar de recibir mensajes de marketing por este medio. Si tienes los mensajes de texto seleccionados como m\u00e9todo de comunicaci\u00f3n preferido en tu cuenta, es posible que sigas recibiendo mensajes de texto de Pogo seg\u00fan lo exige la ley. Echa un vistazo a nuestras <a href=\"https:\/\/pogoenergy.com\/terms-of-service\/\">Condiciones de servicio<\/a> y a nuestra <a href=\"https:\/\/pogoenergy.com\/privacy-policy\/\">Pol\u00edtica de privacidad<\/a> para obtener m\u00e1s informaci\u00f3n.      <\/p>\n  <\/div>\n<\/section>\n<!-- ================= SECTION 8: FINE PRINT \u2014 PASTE-END ================= -->\n","protected":false},"excerpt":{"rendered":"<p>Deferred Payment Plan (DPP) Get a Little Help Paying for Your Electricity Behind on your balance? A DPP lets you keep the lights on now and pay what you owe a little at a time \u2014 automatically, as you recharge. What Is a DPP? A deferred payment plan (DPP) is an arrangement between you and [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":31541,"parent":30367,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"custom_body_class":"","footnotes":""},"search_visibility":[],"search_keywords":[],"class_list":["post-33349","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Deferred Payment Plans - DPP - Pogo Energy<\/title>\n<meta name=\"description\" content=\"A Deferred Payment Plan is Pogo&#039;s no fee, no interest, no credit check payment plan available to all Pogo customers up to $10.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pogoenergy.com\/es\/soporte\/asistencia-energetica\/plan-de-pago-aplazado\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Plan de pago diferido Pogo Energy Esp\" \/>\n<meta property=\"og:description\" content=\"Plan de pago diferido Pogo Energy Esp\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pogoenergy.com\/es\/soporte\/asistencia-energetica\/plan-de-pago-aplazado\/\" \/>\n<meta property=\"og:site_name\" content=\"Pogo Energy Esp\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pogoenergy\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-12T21:08:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pogoenergy.com\/wp-content\/uploads\/2023\/09\/200x200-Pogo-logo.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@PogoEnergyTX\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/pogoenergy.com\\\/es\\\/soporte\\\/asistencia-energetica\\\/plan-de-pago-aplazado\\\/\",\"url\":\"https:\\\/\\\/pogoenergy.com\\\/es\\\/soporte\\\/asistencia-energetica\\\/plan-de-pago-aplazado\\\/\",\"name\":\"Deferred Payment Plans - 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