{"id":32236,"date":"2023-12-15T11:37:57","date_gmt":"2023-12-15T16:37:57","guid":{"rendered":"https:\/\/stg-mkg.pogoenergy.com\/update-20240109\/"},"modified":"2024-11-27T10:11:42","modified_gmt":"2024-11-27T15:11:42","slug":"update-20240109","status":"publish","type":"page","link":"https:\/\/pogoenergy.com\/es\/update-20240109\/","title":{"rendered":"Update 20240109"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-67c28364 wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-529d694b wp-block-column-is-layout-constrained\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div style=\"color:#ddd\" class=\"wp-block-genesis-blocks-gb-spacer gb-block-spacer gb-divider-solid gb-divider-size-1\"><hr style=\"height:30px\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-color\" id=\"h-we-ve-updated-our-terms\" style=\"color:#1426e5;font-size:48px;font-style:normal;font-weight:600\">We&#8217;ve updated our terms<\/h1>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#9fafb87a;color:#9fafb87a\"\/>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2842b8fd wp-block-columns-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-529d694b wp-block-column-is-layout-constrained\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">El 9 de enero de 2024, introduciremos algunos cambios en nuestras Condiciones de servicio (Ap\u00e9ndice A \u2013 Tarifas adicionales). This document reflects the following change that is effective 14 days from the date of this notice:<br\/><br\/>Pogo Energy is changing the Autopay Opt-Out Fee. Clean Energy Products (rate plans) require autopay, a $1.50 per day per ESIID fee will be added to your invoice each day that you have opted out of autopay; you may opt out of (or into) autopay anytime per our Terms of Service. Previously, a 4\u00a2 \/ kWh was added to your invoice each day that you opted out of autopay.<br\/><br\/>Si este cambio no es aceptable, debes cambiarte a otro proveedor minorista de electricidad antes de la fecha de entrada en vigor de este cambio.<br\/><br\/><strong>PLEASE NOTE: ESTABLISHING SERVICE WITH ANOTHER RETAIL ENERGY PROVIDER MAY TAKE UP TO SEVEN BUSINESS DAYS.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No further action is required by you. By continuing to use our services after January 9, 2024, you agree to the updated Terms of Service.<\/p>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion accordion-mid gb-block-accordion\"><details><summary class=\"gb-accordion-title\">New Terms of Service<\/summary><div class=\"gb-accordion-text\">\n<ul class=\"wp-block-list\">\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-TOS.pdf\">Terms of Service (TOS)<\/a><\/li>\n<\/ul>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion accordion-mid gb-block-accordion\"><details><summary class=\"gb-accordion-title\">New Electricity Fact Labels (EFLs)<\/summary><div class=\"gb-accordion-text\">\n<ul class=\"wp-block-list\">\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-PIA.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">EFL: Pay In Advance Plan<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-PIAPH.pdf\">EFL: Pay In Advance PH Plan<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-CEP.pdf\">EFL: 100% Clean Energy Plan<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-CEP2.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">EFL: 100% Clean Energy Plan 2<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-CEP3.pdf\">EFL: 100% Clean Energy Plan 3<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-CEP4.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">EFL: 100% Clean Energy Plan 4<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-CEP5.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">EFL: 100% Clean Energy Plan 5<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-CEP6.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">EFL: 100% Clean Energy Plan 6<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-CEP7.pdf\">EFL: 100% Clean Energy Plan 7<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-CEP8.pdf\">EFL: 100% Clean Energy Plan 8<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-CEP9.pdf\">EFL: 100% Clean Energy Plan 9<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-CEP10.pdf\">EFL: 100% Clean Energy Plan 10<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-CEP11.pdf\">EFL: 100% Clean Energy Plan 11<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-CEP12.pdf\">EFL: 100% Clean Energy Plan 12<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-CEP13.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">EFL: 100% Clean Energy Plan 13<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL-CEP14.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">EFL: 100% Clean Energy Plan 14<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/2024\/01\/Pogo-Energy-EFL.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">EFL: 100% Clean Energy Plan 15<\/a><\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/details><\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">Thanks for being a Pogo customer!<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2842b8fd wp-block-columns-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-color\" id=\"h-contact-us\" style=\"color:#1426e5;font-size:36px;font-style:normal;font-weight:600\">Contacta con nosotros<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/pogoenergy.com\/chat\">Chat web <\/a><br\/>Env\u00edanos un mensaje de texto @ 24197<br\/><a href=\"mailto:support@pogoenergy.com\">Correo electr\u00f3nico<\/a><br\/>Ll\u00e1manos @ <a href=\"tel:8887646669\">888.764.6669<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-color\" id=\"h-hours-of-operation\" style=\"color:#1426e5;font-size:36px;font-style:normal;font-weight:600\">Horario de atenci\u00f3n al p\u00fablico<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Chatea con Edison<\/strong>, el agente virtual de Pogo, 24\/7<br\/><strong>Chatea con un humano en vivo:<\/strong> Lunes \u2013 Viernes, 8am \u2013 5pm CST<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;ve updated our terms El 9 de enero de 2024, introduciremos algunos cambios en nuestras Condiciones de servicio (Ap\u00e9ndice A \u2013 Tarifas adicionales). This document reflects the following change that is effective 14 days from the date of this notice: Pogo Energy is changing the Autopay Opt-Out Fee. Clean Energy Products (rate plans) require autopay, [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":31541,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"custom_body_class":"","footnotes":""},"class_list":["post-32236","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Update 20240109 | Pogo Energy Esp<\/title>\n<meta name=\"description\" content=\"Update 20240109 Pogo Energy Esp\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Update 20240109 Pogo Energy Esp\" \/>\n<meta property=\"og:description\" content=\"Update 20240109 Pogo Energy Esp\" \/>\n<meta property=\"og:url\" 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