Customer Relief for Covid-19
Pogo’s got you covered!
Assistance for customers in need is here!
Deferred Payment Plan (DPP)
All Pogo Energy customers are pre-approved for our DPP with no fees, interest or credit checks. During this challenging time, we’ve extended the Deferred Payment Plans to keep your power on and is available to everyone. For all the details regarding Pogo’s DPP, please visit our DPP page. If you’d like to get a DPP, text DPP to 24197 anytime and Edison will help you.
Covid-19 Electricity Relief Program
Great news, we’ve worked with the Public Utilities Commission and other energy industry leaders to provide financial assistance for those customers who have lost their job and need help keeping the lights on. If you have already filed for unemployment benefits, you also qualify for this energy assistance program. There’s a little work on your part…some paperwork (attestation from TWC, TWC approval letter, Pogo account number, ESI ID, etc.). Once you’ve successfully completed it, and you have qualified for the program, Pogo will receive notification that your service is protected from disconnect. Please call 866-454-8387, option 1, for more details (keep trying…they’re overwhelmed with an influx of calls).
Energy Assistance in Texas
As always, there are local assistance agencies who offer aid to Pogo customers in need. There are agencies whom Pogo has agreements with who will help Pogo customers. For a detailed list of agencies, please visit Pogo Aid.
Comprehensive Energy Assistance Program (CEAP)
Additional payment assistance agencies are available to you. The Comprehensive Energy Assistance Program (CEAP) is designed to aid eligible low-income customers with their electricity bills in Texas. Click here for more details on eligibility and availability.
Amidst the Covid-19 chaos of millions of Americans becoming unemployed last week, there’s GOOD NEWS…several companies are hiring hundreds of thousands due to the virus. Here are some of the companies (but not all) on a massive hiring spree and where to look and apply.